November 12, 2012 at 9:16 am #146
Before purchasing BulletProof Security Pro please install BulletProof Security Free. If you experience problems with BPS free then BPS Pro will not be compatible with your Server type. If your Server type is DSO then BPS Pro setup might require one-time setup steps.
If your website is already hacked then BPS Pro will not automatically dehack/cleanup your website nor can any other plugin automatically clean up / dehack a hacked website. Please see this link for the steps you will need to do to dehack/cleanup your hacked website before installing BPS Pro on your site: http://forum.ait-pro.com/forums/topic/website-is-already-hacked-will-bps-pro-automatically-fix-or-remove-the-hackers-files-and-code/
Click this link for DSO setup steps: http://forum.ait-pro.com/forums/topic/dso-setup-steps/
CGI / DSO Server API Check
Most folks have a CGI Server configuration (99% of folks have CGI and 1% have DSO). To find out whether you have a DSO or CGI Server configuration check the BPS free System Info tab page. If your Server is a CGI Server configuration then you will see: Server API: cgi-fcgi – Your Host Server is using CGI If your Server is a DSO Server configuration then you will see: Server API: apache2handler – Your Host Server is using DSO.
If your Server type is DSO then click this link: http://forum.ait-pro.com/forums/topic/dso-setup-steps/
BPS Pro and the JobRoller Theme are not compatible with each other. If you are using the JobRoller Theme then find an alternative security plugin. See this Forum Topic for more information: http://forum.ait-pro.com/forums/topic/jobroller-theme-emails-not-working-captcha-not-working-login-security-not-working/
BPS Pro and the Auction Theme by SiteMile: Mostly compatible, but js and css scripts and styles are hard/forced loaded by the Auction Theme, which causes problems for BPS Pro JTC Anti-Spam|Anti-Hacker jQuery UI Tooltip and the BPS Pro plugin pages do not display visually correct. See this Forum Topic for more information: http://forum.ait-pro.com/forums/topic/auction-theme-by-sitemile-jtc-jquery-tooltip-not-working-css-and-js-not-displaying-correctly/
Web Host Compatibility Check
BPS and BPS Pro are compatible with the 20,000+ Web Hosts worldwide, but are not compatible with these 3 Web Hosting Companies (Landis Holdings, NTT Communications & Yahoo Hosting – Due to Custom Server Configurations and/or Server Restrictions)
Hostingzoom (Landis Holdings)
Resellerzoom (Landis Holdings)
Modvps (Landis Holdings)
WowVPS.com (Landis Holdings)
JaguarPC (Landis Holdings)
Verio (NTT Communications)
NTT America (NTT Communications)
NTT Europe (NTT Communications)
Compatible Server Types:
Apache CGI configured Servers
Apache DSO configured Servers (BPS Pro is not compatible with some DSO configurations without making some configuration changes – Click this link for DSO setup steps: http://forum.ait-pro.com/forums/topic/dso-setup-steps/)
Nginx frontend with Apache backend
Incompatible Server Types:
BPS free may or may not be compatible with Windows IIS Servers depending on the Server configuration.
BPS Pro is NOT compatible with any/all Windows IIS Servers
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