How to re-install BPS Pro after server migration debacle

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  • #45872
    Frank
    Participant

    Hi,

    My Host just moved my working, issue-free site to the cloud, it’s a nightmare.  Following 500 internal errors the Host deactivated BPS Pro along with my BPS Pro .htaccess file containing custom code replacing it with another file.

    The Host has now advised I can re-activate BPS Pro but cannot use the former .htaccess file.  Upon clicking “activate” I get “The plugin bulletproof-security/bulletproof-security.php has been deactivated due to an error: Plugin file does not exist”.  Although I can see files in cPanel.

    Should I just delete BPS Pro in my plugins and re-install a fresh one from scratch?  I don’t know how to do this having the Pro version and would appreciate your advice on the steps, and any other comments.

    I know the BPS Pro Activation Key for my site – and have a copy of my .htaccess file customizations.

    I look forward to your reply and thank you for your time in advance.

    #45874
    AITpro Admin
    Keymaster

    Your host support people must have renamed the BPS Pro plugin folder. So yeah you can manually delete the BPS Pro plugin folder here using FTP or your web host control panel file manager > /wp-content/plugins/bulletproof-security. Then reinstall the BPS Pro zip file using the WordPress Plugin upload zip installer and run the BPS Pro Setup Wizards.

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