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  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 6 days, 18 hours ago

    @ Iris – ah ok then the problem is not that the timestamp is not synching.  The problem is that php errors are occurring continuously so it appears the timestamps are not synching.  I know what the problem is now > you have a damaged/corrupt folder somewhere under your hosting account, which the Folder Lock scanner is unable to scan, which the…[Read more]

  • Profile picture of Iris

    Iris replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 6 days, 22 hours ago

    Hi BPS Security Support,

    Thank you again.  Clicking the Rescan|Add Hosting Account Root Folders button did not work unfortunately.

    However I noticed this:  on the ini_set Options page on clicking the Save/Enable Options button, the save is fine and then on checking the PHP Error Log tab I see the Last Modified Times are synchronized for both t…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 1 week, 2 days ago

    @ Iris – Try this > Go to the Folder Lock page > click the Rescan|Add Hosting Account Root Folders button. If that does not work then send a WordPress Administrator login to your site to:  info@ait-pro.com.

  • Profile picture of Iris

    Iris replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 1 week, 2 days ago

    Hi BPS Security Support,

    Thank you.  My DB Version is <span class=”system-info-text”>10.5.19-MariaDB-cll-lve</span>.  I don’t see this on the above list?  Does it fall under the 10.5?

    I went back to my Hosting Provider.  They tested the above IP address and found no results from that.  They have escalated my issue/ticket to senior admins for…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 1 week, 3 days ago

    @ Iris – Maybe it’s this problem > https://forum.ait-pro.com/forums/topic/setup-wizard-unable-to-install-bps-pro-db-tables/#post-41423

    Could also be caused by an older version of MariaDB. Go to the BPS Pro Logs|Info menu > System Info page.  What do you see for this > DB Version:

    The current maintained versions are: 10.3, 10.4, 10.5, 10.6, 1…[Read more]

  • Profile picture of Iris

    Iris replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 1 week, 3 days ago

    Hi BPS Security Support,

    Thank you for your reply.  I am still having the above problem synchronising the “Last Modified Time In DB” and “LMT in File” when I click the “Reset the Last Modified Time in DB” button, example of the error message below. I have BPS Pro.

    My hosting provider said they tested the BPS Security Plugin from my website and…[Read more]

  • Profile picture of Manu

    Manu replied to the topic Files in quarantine in the forum BulletProof Security Pro 1 week, 3 days ago

    Thank you

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Files in quarantine in the forum BulletProof Security Pro 1 week, 3 days ago

    Use the AutoRestore|Quarantine Standard Procedural Steps when manually modifying files

    http://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/#procedural-steps

  • Profile picture of Manu

    Manu started the topic Files in quarantine in the forum BulletProof Security Pro 1 week, 3 days ago

    Hi there,

    Yesterday I have modified my file function.php and replace the file with FTP. And this morning, I have seen that BPS has put my file in quarantine and restore the old file 🙂

    That means that when I modify a file, I have to “tell” BPS not to put my file in quarantine ?

    Tks

    PS : I have seen that I can exclude a file from the quarantine…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Script|File Owner User ID Mismatch Notice on all sites but no mismatches in the forum BulletProof Security Free 1 week, 4 days ago

    @ Sparky > see this forum reply for the fix > https://forum.ait-pro.com/forums/topic/scriptfile-owner-user-id-mismatch-notice-on-all-sites-but-no-mismatches/#post-40893

  • Profile picture of Sparky

    Sparky replied to the topic Script|File Owner User ID Mismatch Notice on all sites but no mismatches in the forum BulletProof Security Free 1 week, 4 days ago

    Hi, I just transferred our site to a new host. I’m sure that is what is causing the issue. What should I look for the resolve the Mismatch error?

    Thanks,

    Sparky

  • Profile picture of ibiza

    ibiza replied to the topic htaccess caching code – Speed Boost Cache Code in the forum BulletProof Security Pro 1 week, 4 days ago

    Thank you for the information 🙂

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic htaccess caching code – Speed Boost Cache Code in the forum BulletProof Security Pro 1 week, 4 days ago

    Page caching is different than Browser caching. Page caching plugins create a copy of your dynamic WordPress website pages and convert them into a static page.  Browser caching code is basically commands (directives) that tell your Browser to cache or not cache things.

  • Profile picture of ibiza

    ibiza replied to the topic htaccess caching code – Speed Boost Cache Code in the forum BulletProof Security Pro 1 week, 5 days ago

    Hi, we have this code implemented in all our websites since years ago, but Wordpress keeps saying at Admin > Tools:

    “Page caching improves the speed and performance of your site by saving and serving static pages instead of calling a page each time a user visits it.

    Page caching is detected by looking for an active page caching plugin, as well…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Contact form protection in the forum BulletProof Security Pro 1 week, 6 days ago

    Typically Contact Form plugins offer some sort of spam protection.  Example > Contact Form 7 allows you to add Google reCAPTCHA to your contact forms.  BPS Pro does not have a Contact Form protection feature.

  • Profile picture of Matthew

    Matthew started the topic Contact form protection in the forum BulletProof Security Pro 1 week, 6 days ago

    Hello,

    I have a BPS pro licence and was wondering if there are features I can activate to protect my contact form from spam. I am getting quite a lot of it recently.

    Thank you,

  • Profile picture of Iris

    Iris replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 2 weeks ago

    Thank you for your reply.  The Folder Lock feature was Off.

    Yes recently the “Last Modified Time in DB” and “Last Modified Time in File” times have not been synchronizing after clicking the reset button.  I will contact my host support about it and ModSecurity.

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 2 weeks ago

    @ Iris – The PHP error is for the BPS Pro Folder Lock feature.  Turn the Folder Lock feature Off if it is turned On.  If you are saying that the “Last Modified Time in DB” and “Last Modified Time in File” below never synchronize then that is a common ModSecurity problem.  ModSecurity blocks internal and external forms, GET and POST requests, So…[Read more]

  • Profile picture of Iris

    Iris replied to the topic Plugin Conflicts, Actively Blocked Plugins, Plugin Compatibility in the forum BulletProof Security Pro 2 weeks ago

    Thank you for testing.  Its a relief to know that my site is not blocking the Google-InspectionTool at least.

    I will follow up with my hosting provider about the ModSecurity logs, the blocked tool response on live test is still occurring.

    Yes I do have country blocking.

    Thanks again for your time.

  • Profile picture of Iris

    Iris replied to the topic How To Troubleshoot PHP Errors, php errors in your php error log in the forum BulletProof Security Pro 2 weeks ago

    Hi,

    I have the following entry in my PHP Error Log.  It occurs when I click the Reset Last Modified Time in DB button.  The times in the DB and File don’t synchronise/match.

    How can I fix this?  Or is this something for my hosting provider?

    Thank you for your time.
    [21-May-2023 21:50:59 UTC] WordPress database error You have an error in your SQ…[Read more]

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