Home › Forums › BulletProof Security Pro › BPS Pro ARQ folder exclusion doesn’t work
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AITpro Admin.
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Zsolt Edelényi
ParticipantThe Imunify360 (immunify-security) plugin is mandatory on my hosting server, but I’m having trouble configuring BPS Pro to ignore changes in the code wp-content/imunify-security folder.
Here is what I’ve tried so far:On the Quarantine page: I entered the path and clicked the “Exclude Folder/File” button. I received a success message: “Folder and all subfolders and files have been Excluded successfully.” Despite this, BPS continues to send the files to quarantine.
On the ARQ page (under the ‘Exclude wp-content Folders’ tab): I entered the folder name exactly as it is (without typos) and clicked “Save Folder Excludes Rules”. However, I get the following error: ‘Error: Incorrect Folder Exclude rule. The Folder Exclude rule: backups-dup-pro is not a valid folder name/path or the folder does not exist under the wp-content folder. Click the Question Mark help button to see examples of valid folder exclude rules/paths.’
It seems BPS is referencing a completely different folder (backups-dup-pro) in the error message, even though I typed imunify-security.
How can I successfully force ARQ to stop watching and quarantining this folder?AITpro Admin
KeymasterI think what is happening is the old folder exclude rule for: backups-dup-pro is preventing the “Exclude wp-content Folders” form from saving successfully. Delete the old folder exclude rule for: backups-dup-pro and add your new folder exclude rule for the Imunify Security plugin: imunify-security. Are you sure the /wp-content/imunify-security/ folder actually really exists? Use FTP or your web host server File Manager tool to confirm that the folder actually exists. When I searched for help information about this, I did not find any mention of this folder: wp-content/imunify-security being created for the Imunify Security plugin.
“The imunify-security folder is the directory for the Imunify Security WordPress plugin (located at wp-content/plugins/imunify-security). This plugin bridges enterprise-level server security (like Imunify360 or ImunifyAV) to your WordPress dashboard to monitor malware, handle cleanups, and manage firewalls”
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