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Viewing 15 posts - 1 through 15 (of 15 total)
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  • #7771
    Stewart
    Participant

    I have installed the Pro on two ecommerce wordpress sites last night. Now this morning nothing is working. I deactivated the plugin and still nothing is working. PLEASE HELP!

    The sites are:
    goldplatingservices.com
    bellaellaboutique.com

    Thanks,
    Stewart

    #7773
    AITpro Admin
    Keymaster

    Disregard: This topic is no longer valid. Several things in WooCommerce have changed.
    See this new Topic regarding WooCommerce issues/problems: http://forum.ait-pro.com/forums/topic/woocommerce-read-me-first/

    #7774
    Stewart
    Participant

    Specifically on the BellaElla site the backend is now changed when looking at a product. It looks totally different and won’t let us change or add color and size.

    <span style="color: #222222; font-family: arial, sans-serif; line-height: normal; background-color: #ffffff;"> </span>
    #7775
    AITpro Admin
    Keymaster

    Disregard: This topic is no longer valid. Several things in WooCommerce have changed.
    See this new Topic regarding WooCommerce issues/problems: http://forum.ait-pro.com/forums/topic/woocommerce-read-me-first/

    #7779
    Stewart
    Participant

    Yes I ran the Setup Wizard. Here is the Security Log:

    [Security Log entries have been removed after copying them for troubleshooting purposes]

    #7781
    AITpro Admin
    Keymaster

    Disregard: This topic is no longer valid. Several things in WooCommerce have changed.
    See this new Topic regarding WooCommerce issues/problems: http://forum.ait-pro.com/forums/topic/woocommerce-read-me-first/

    #7783
    Stewart
    Participant

    Okay I created a user for Ed and sent the login information to his email address.

    Thank you!

    #7784
    AITpro Admin
    Keymaster

    Also please deactivate the Plugin Firewall on the Gold platings site so that the backend works for now until Ed can fix that issue.

    #7785
    Stewart
    Participant

    How do I do that?

    #7786
    Stewart
    Participant

    I’m also getting these errors:

    [BPS Pro htaccess Protected Secure PHP Error Log]

    [18-Jul-2013 14:08:58] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '-100,100' at line 1 for query SELECT * FROM wp2_posts WHERE post_type='shop_order' AND post_status='publish' AND '2013-07-17 22:52'<=post_modified AND post_modified<='2013-07-18 12:09' LIMIT -100,100 made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array, call_user_func_array, woo_ss_parse_request, WC_ShipStation_Handler->__construct, WC_ShipStation_Handler->export_orders
    [18-Jul-2013 15:56:20] PHP Warning: Invalid argument supplied for foreach() in /home8/xxxxxx/public_html/wp-content/plugins/woocommerce/admin/post-types/writepanels/writepanel-product-type-variable.php on line 824
    [18-Jul-2013 16:09:05] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '-100,100' at line 1 for query SELECT * FROM wp2_posts WHERE post_type='shop_order' AND post_status='publish' AND '2013-07-17 23:09'<=post_modified AND post_modified<='2013-07-18 14:09' LIMIT -100,100 made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array, call_user_func_array, woo_ss_parse_request, WC_ShipStation_Handler->__construct, WC_ShipStation_Handler->export_orders
    #7787
    AITpro Admin
    Keymaster

    Disregard: This topic is no longer valid. Several things in WooCommerce have changed.
    See this new Topic regarding WooCommerce issues/problems: http://forum.ait-pro.com/forums/topic/woocommerce-read-me-first/

    #7789
    Stewart
    Participant

    Now it isn’t allowing products to be added to the cart. Once you select a product and the size/color you want, typically an Add to Cart button appears. Now however, nothing is happening.

    You can test it here: http://bellaellaboutique.com/product/sweet-striped-maxi/

    Thanks!

    #7790
    AITpro Admin
    Keymaster

    Disregard: This topic is no longer valid. Several things in WooCommerce have changed.
    See this new Topic regarding WooCommerce issues/problems: http://forum.ait-pro.com/forums/topic/woocommerce-read-me-first/

    #7791
    AITpro Admin
    Keymaster

    The backend Product page appears to be working correctly now. Please test it and confirm that it is working normally.

    #7793
    AITpro Admin
    Keymaster

    Also no new additional php errors are occurring so the php errors may have been related to the Plugin Firewall blocking those plugin scripts, which are now whitelisted in your Plugin Firewall.

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