403, access denied

Home Forums BulletProof Security Free 403, access denied

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #45764
    handsunc
    Participant

    Hi I have a client with woocommerce subscriptions, lately a few have stalled and support gave me this info, can you help:

    I just wanted to quickly follow up to let you know I have still been trying to work on this issue. I do know this much, though: this issue is caused by the cron system returning a 403, access denied, error.

    I do think this is coming from the BPS Pro security plugin, but I do not know specifically where or what to change to allow wp-cron to work without being blocked. It would be worth following up with their support team, as I assume that they’ve dealt with this before and have specific instructions for allowing wp-cron to work with their security system.

    #45765
    AITpro Admin
    Keymaster

    I need more information. Have them send you Security Log entries from the BPS Pro Security Log that show what is being blocked.

    #45766
    handsunc
    Participant

    should I email you the log? Its big, thanks!!

    #45767
    handsunc
    Participant

    I just realized I posted in the Free forum, should I repost in Pro?

    #45768
    AITpro Admin
    Keymaster

    It doesn’t matter which forum you post in. Yep, send me the Security Log info to: info@ait-pro.com

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.