Manually delete files in Quarantine

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  • #33083
    Peter
    Participant

    Using FTP I deleted an old (non-wp) version of my site from a folder outside of wp, forgetting to turn off ARQ(!)  Now I’ve got 25,000 files listed as quarantined and cannot get rid of the list.  I tried deleting the quarantined folder and then using XTF but neither worked.  What next please?

    #33084
    AITpro Admin
    Keymaster

    For a problem like this you can manually delete all the folders and files in the /quarantine/ folder, which you already did and then you can manually delete the BPS Pro quarantine database table using the BPS Pro DB Table Cleaner|Remover Pro-Tool to delete the xx_bpspro_arq_quarantine database table. Go to BPS Pro-Tools > DB Table Cleaner|Remover > select the “Drop” Radio button next to: the xx_bpspro_arq_quarantine database table and then click the Empty|Drop button.  Both the /quarantine/ folder and the BPS Pro quarantine database table will be automatically recreated (with nothing in them of course) when you delete them.

    #33092
    Peter
    Participant

    Thanks.  Worked just fine

    #33096
    Peter
    Participant

    But I’m still getting a zillion errors like this one below.  Is there something else to do please?

    [25-Apr-2017 04:21:05 UTC] PHP Warning:  filesize(): stat failed for xxxx/httpdocs/OldSite/cde_README_456/instructions.txt in xxxx/httpdocs/wp-content/plugins/bulletproof-security/includes/arq-cron.php on line 1900
    #33098
    AITpro Admin
    Keymaster

    That PHP error means that the file does not exist. The AutoRestore code at code line: 1900 deals with checking files that you have added using the AutoRestore Add Folders & Files tool. So you need to delete those old folders/files that you added for your old site using the AutoRestore Remove Added Folders|Files Search tool.  Or you can manually remove/delete all “added files” using similar steps that you used for manually deleting all quarantined files.

    Manual deletion steps for AutoRestore Added Files:
    1. Turn AutoRestore Off.
    2. Delete this folder:  /wp-content/bps-backup/autorestore/added-files/
    3. Go to BPS Pro-Tools > DB Table Cleaner|Remover > select the “Drop” Radio button next to: the xx_bpspro_arq_add database table and then click the Empty|Drop button.

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