Running Setup Wizard breaks our site

[Sparky]

First, I love BPS! Have used it for years without issue. Today, however, I’ve experienced a problem.

My host has just set our PHP version to 8.2.31 from 7.4. I had a BPS dialog at the top of the dashboard suggesting I needed to run the Setup Wizard to clear things up. Alas, after that, clicking on anything in the dashboard or on the site opens a Download window.

I disabled ALL plugins and deleted the htaccess files using the host file manager. This allowed me to get back into WP. I reactivated the plugins and all was well, until I ran the BPS Setup Wizard again. The same thing happened again.

What do I need to do to get BPS back up and running on our site without breaking it?

Thank you so much!

[AITpro Admin]

Use FTP or your web host File Manager tool.
Delete the BPS root htaccess file – it’s in the same folder where the wp-config.php file is.
Login to your website.
Go to BPS Root Custom Code.
Delete the old 7.4 php/php.ini handler htaccess code in Custom Code text box #1
Save your changes.
Activate Root Folder BulletProof mode.

[Sparky]

That did it!

You’re the best!

I’ve purchased Pro. You deserve it for all of your hard work.

[AITpro Admin]

Great! Thanks for the kudos and support.

[Author]

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