403 Forbidden Error

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  • November 6, 2023 at 6:28 pm #43277
    handsunc
    Participant

    Two websites tonight, after getting messages for Quarantine, when I login the wp-admin css is all gone (all the links just run down the page), and when I try to go to anything in BPS, I get this, 403 Forbidden Errorhttps://app.screencast.com/MkxyzUOJtjOPO

    I tried to find the answer in the forum but cannot, thanks again for your help, I think I am almost getting there in working with the plugin.

    November 6, 2023 at 6:40 pm #43278
    AITpro Admin
    Keymaster

    Since I have confirmed that your hosting account is hacked you would need to clean up your entire hosting account at this point.  I created a forum help topic on cleaning up a hacked hosting account here > https://forum.ait-pro.com/forums/topic/wordpress-hacked-wordpress-hack-cleanup-wordpress-hack-repair/

    There is no point in trying to fix problems until your hosting account is completely cleaned of all hacker files and code because most likely the problems are being caused because your hosting account is hacked. If you would like help with that then contact me directly: info@ait-pro.com

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