404 error when using Activate buttons

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  • #15457
    Lee
    Participant

    I have installed the free version of BPS. I have  network/multisubsites. When I use the activate setup buttons I get a 404 error. I get this error whether I have BPS network activated or not.

    Any ideas?
    Thanks

    #15459
    AITpro Admin
    Keymaster

    A 404 error typically indicates a URL or Permalink problem, but can be caused by other things.  Check your WordPress Custom Permalink Structure.  These links below contain other common issues/problems that can cause 403, 404 or other errors.

    Incompatible Web Hosts
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#incompatible-hosts

    cPanel HotLink Protection Tool Problem
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#cpanel-hotlink-protection

    WordPress flush_rewrite_rules function problem
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#flush-rewrite-rules

    DSO Configured Server
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#dso

    BulletProof Security WP Error: “no input file specified”- Permalink Problems/404 Errors – using the .html permalink hack is causing 404 Errors
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#no-input-file-specified

    403 Forbidden Error after updating/upgrading BPS
    Hosts that do not allow root .htaccess file 404 file permissions and general troubleshooting steps for this problem
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#root-htaccess-file-lock

    #17184
    AITpro Admin
    Keymaster

    This problem may be related to this bug we just found in BPS/BPS Pro Network/Multisite htaccess writing code.  This bug would impact all Network / Multisite subdomain site types and only Network/Multisite subdirectory GWIOD site types.  GWIOD stands for “Giving WordPress It’s Own Directory”.  This bug is being fixed and we will have new versions of BPS and BPS Pro released ASAP.

    http://forum.ait-pro.com/forums/topic/maintenance-mode-frontend-only-syntax-error/#post-17182

    #41848
    James
    Participant

    I logged into my WordPress site and saw that I had a notification at the top to run the wizard for BPS, something I’ve done many times in the past with no issue. I ran it today and now my entire site is giving me the following 404 error:

    The requested URL was not found on this server.  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    This has never happened in the past…  What’s the easiest non technical way to get my site back up without losing the existing permalink structure?  I looked through the previous posts, however did not see a solution that seemed relevant or perhaps I just didn’t understand what was being shared.

    Any help would be greatly appreciated!  Thanks

    #41849
    AITpro Admin
    Keymaster

    @ James – Most likely the problem is caused by either missing php handler htaccess code in your root htaccess file or invalid php handler htaccess code saved in this BPS Root Custom Code text box: 1. CUSTOM CODE TOP PHP/PHP.INI HANDLER/CACHE CODE.  Do the steps below and let me know what happens.

    Use FTP or your web host control panel File Manager tool and delete your root .htaccess file.
    If your site is loading normally again then do steps below…
    Login to your website, go to BPS > htaccess File Options > Custom Code > Root htaccess File Custom Code accordion tab/button > delete the php handler htaccess code in this Custom Code text box: 1. CUSTOM CODE TOP PHP/PHP.INI HANDLER/CACHE > click the Save Root Custom Code button.
    Go to the BPS Setup Wizard page and run the Setup Wizard.

    If deleting your root htaccess file does not fix the 404 error then let me know that so I can tell you what to do next.

    #41864
    James
    Participant

    Thanks for some reason, when I tried to log in today to address the problem the site was back up.  Thanks for you help!

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