BulletProof Security Forum

The Error log entry you sent is old and is not current – the timestamp is:  November 24, 2013 3:34 pm.  Your Security Log file is a static text file and is not dynamic.  Security log entries are logged in this static text file in descending order by date.

504 Gateway Timeout errors are usually a Server-side issue with the Server itself.  They can be caused for a number of different reasons, but typically indicate that the Server itself is overloaded or is having issues directly.  I see 504 Gateway Timeout errors more often when nginx is in use.  This does not indicate a problem with nginx and is just a standard HTTP Response Status code that generally indicates a Server latency or timeout issue.  It can be temporary or a permanent issue that needs to be looked into.  A 504 error can also be caused by invalid .htaccess code, but typically you would see a 500 error or 403 error and not a 504 error if you have some invalid .htaccess code somewhere.

http://pcsupport.about.com/od/findbyerrormessage/a/504error.htm

I checked your site and I do not see a 504 error occurring so I assume it was just a temporary problem that is no longer occurring on your Server/website.

I do see other problems occurring on your website.  I assume the problem is a combination of incorrect Plugin Firewall Whitelist rules and maybe a conflict with Error Handling on your website.  ie the Server is already handling errors and BPS Pro is also handling error logging.  Error handling may not be an issue, but it should be looked into.  Since there are several issues occurring on your website it would simpler and quicker for me to login to this site to look at all the issues.  I have sent you an email requesting Admin login to this site.

Failed to load resource: the server responded with a status of 500 (Internal Server Error) [website name removed for privacy]/wp-content/plugins/jetpack/modules/widgets/widgets.css?ver=20121003
Failed to load resource: the server responded with a status of 500 (Internal Server Error) [website name removed for privacy]/wp-content/plugins/page-list/css/page-list.css?ver=4.2
Failed to load resource: the server responded with a status of 500 (Internal Server Error) [website name removed for privacy]/wp-content/plugins/jetpack/modules/widgets/widget-grid-and-list.css?ver=3.8
Failed to load resource: the server responded with a status of 500 (Internal Server Error) [website name removed for privacy]/wp-content/plugins/adkingpro/js/jquery.jshowoff.js?ver=3.8
Failed to load resource: the server responded with a status of 500 (Internal Server Error) [website name removed for privacy]/wp-content/plugins/adkingpro/js/adkingpro-functions.js?ver=3.8
Failed to load resource: the server responded with a status of 500 (Internal Server Error) [website name removed for privacy]/wp-content/plugins/jetpack/modules/wpgroho.js?ver=3.8
Failed to load resource: the server responded with a status of 404 (Not Found) [website name removed for privacy]/wp-content/themes/Indicate/images/header-bg.png
Failed to load resource: the server responded with a status of 404 (Not Found) [website name removed for privacy]/wp-content/themes/Indicate/images/background.jpg

Email Reply:

I’ve even deactivated BPS pro, but the problem persists while Ad King Pro is activated. With Ad King Pro deactivated there are no problem and the site is fast. Do you perhaps no of an alternative ad manager I can use?

On Sun, Dec 15, 2013 at 11:45 AM, xxx wrote:
The problem persists, even with “Hide WP Dashboard” disabled and deleted. Every time Ad King Pro appears in the error log file.
I’ve now deactivated Ad King Pro again and there seems to be no problem in terms of the gateway error problem. However, it still triggers an error within BPS while deactivated: