Autorestore Alerts issue

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  • #42199
    Jan
    Participant

    Hello support,

    The plugin keeps sending emails about the Autorestore is turned off.

    I have double checked all settings but everything is activated.

    The version is 16.9

    #42200
    AITpro Admin
    Keymaster

    Run the Pre-Installation Wizard and Setup Wizard again.

    #42201
    Jan
    Participant

    After running the Setup wizard the messages are still send.

    #42202
    AITpro Admin
    Keymaster

    Go to the AutoRestore page > Turn Off AutoRestore, click the Save ARQ Cron Options button, turn On AutoRestore and click the Save ARQ Cron Options button.  If that does not fix the problem then send a WordPress Administrator login to:  info@ait-pro.com.

    #42203
    Jan
    Participant

    Dit not resolve it. I will sent you a login to the staging site to investigate.

    #42206
    AITpro Admin
    Keymaster

    I added my email address in the CC field on the BPS Pro > Display & Alert Options page > changed the AutoRestore is turned Off email alerts to 5 minutes.  Waited 20 minutes and did not get any email alerts.  So one of these things below is the cause of the email alerts:

    Your host mail server was backlogged/bottlenecked and you are now receiving the old email alerts.
    Your host mail server is duplicating emails due to a mail server hiccup.
    You need to clear your Browser cache (very unlikely).

    #42213
    Jan
    Participant

    Thank you for investigating and sharing your cause thoughts.

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