Available update not always showing

Home Forums BulletProof Security Pro Available update not always showing

This topic contains 1 reply, has 2 voices, and was last updated by  AITpro Admin 2 weeks ago.

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  • #38118

    Terry
    Participant

    We have a number of websites all running BPS Pro. On some of the sites they will show when a new version of BPS pro is available but on the others it never shows and we have to continually click the manual update check and refresh to try and get it to show an update is available. What could be the cause as they all use the same theme and plugins.

    #38120

    AITpro Admin
    Keymaster

    Are all of the websites under the same hosting account?  Are all of the websites on the same hosting servers?  Our websites are all under 1 one hosting account, but our sites are on 3 different hosting servers.  It could be a server-side issue if all of your websites are not on the same host or hosting servers.  The BPS Pro upgrade check is made using the WordPress wp_remote_post() function that sends the request to our API server.  If something like server-side caching is going on in your wp-admin backend area then that could affect the BPS Pro upgrade check.  So things to check would be website caching, server-side caching and of course anything else that would interfere with the wp_remote_post() function.

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