BackupBuddy Download 403 Error – BackupBuddy Zip Download

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  • #4093
    AITpro Admin
    Keymaster

    Email Question:

    Just testing the backupbuddy system I got a 403 forbidden error page for:
    http: //[website domain name removed for privacy]/wp-content/uploads/backupbuddy_backups/backup-xxxxx-2013_04_11-05_41am-db-nvienohz50.zip

    This was by clicking on the download backup button in backup buddy

    This is the error I’m getting

    >>>>>>>>>>> 403 GET or Other Request Error Logged - 11 April, 2013 - 05:44 <<<<<<<<<<<
    REMOTE_ADDR: xx.xx.xxx.xxx
    Host Name: my home IP
    HTTP_CLIENT_IP:
    HTTP_FORWARDED:
    HTTP_X_FORWARDED_FOR: xx.xx.xxx.xxx
    HTTP_X_CLUSTER_CLIENT_IP:
    REQUEST_METHOD: GET
    HTTP_REFERER: http: //[website domain name removed for privacy]/wp-admin/admin.php?page=pb_backupbuddy_backup&backupbuddy_backup=db
    REQUEST_URI: /wp-content/uploads/backupbuddy_backups/backup-xxxxx-2013_04_11-05_41am-db-nvienohz50.zip
    QUERY_STRING:
    HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.43 Safari/537.31
    #4095
    AITpro Admin
    Keymaster

    The BackupBuddy zip file is being stored in the /wp-content/uploads/backupbuddy_backups/ folder and the Uploads Anti-Exploit Guard blocks zip files from being accessed in the uploads folder by default.  There are several different whitelisting methods you can choose to allow the zip download.  Click the Forum link below and go to this help section – Plugin or Theme script stored in your uploads folder being blocked by Uploads Anti-Exploit Guard

    http://forum.ait-pro.com/forums/topic/security-log-http-error-log-read-me-first/

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