BackupBuddy Ping Waiting for Server

[AITpro Admin]

BackupBuddy uses wget to perform database backups and may also use wget for file backups as well.  Edit your root .htaccess file using the BPS htaccess file editor on the Edit/Upload/Download page.  Click on the Your Current Root htaccess File tab and scroll down in your root .htaccess file until you see this .htaccess code below.

RewriteCond %{HTTP_USER_AGENT} (havij|libwww-perl|wget|python|nikto|curl|scan|java|winhttp|clshttp|loader) [NC,OR]
RewriteCond %{HTTP_USER_AGENT} (;|<|>|'|"|\)|\(|%0A|%0D|%22|%27|%28|%3C|%3E|%00).*(libwww-perl|wget|python|nikto|curl|scan|java|winhttp|HTTrack|clshttp|archiver|loader|email|harvest|extract|grab|miner) [NC,OR]

Remove/delete wget| from both of these security filters shown above in your root .htaccess file. NOTE:  Be sure to also delete the pipe operator after wget.  The pipe operator is the vertical line code character |.  The modified security rules below have wget| removed/deleted.

RewriteCond %{HTTP_USER_AGENT} (havij|libwww-perl|python|nikto|curl|scan|java|winhttp|clshttp|loader) [NC,OR]
RewriteCond %{HTTP_USER_AGENT} (;|<|>|'|"|\)|\(|%0A|%0D|%22|%27|%28|%3C|%3E|%00).*(libwww-perl|python|nikto|curl|scan|java|winhttp|HTTrack|clshttp|archiver|loader|email|harvest|extract|grab|miner) [NC,OR]

[AITpro Admin]

This can now be done using BPS Custom Code.

[code – removed]

The problem is not related to or caused by the BPS plugin and is a known BackupBuddy plugin problem:  https://forum.ait-pro.com/forums/topic/backupbuddy-ping-waiting-for-server/#post-11727

[Darryl]

I received this message after following the instructions found here (I use BackupBuddy):

Now I cannot get rid of the following message even though I followed the instructions in it:

Notice: BPS Query String Exploits Code Changes
Older BPS Query String Exploits code was found in BPS Custom Code. Several Query String Exploits rules were changed/added/modified in the root .htaccess file in BPS .49.6.
Copy the new Query String Exploits section of code from your root .htaccess file and paste it into this BPS Custom Code text box: CUSTOM CODE BPSQSE BPS QUERY STRING EXPLOITS and click the Save Root Custom Code button.
This Notice will go away once you have copied the new Query String Exploits code to BPS Custom Code and clicked the Save Root Custom Code button.

What am I missing?

[AITpro Admin]

The Old Query String Exploits code above has been replaced with the new code and wget has been removed from the code above.  Follow the same steps and copy the new code above.

[Darryl]

I have done this and I am still getting the notice at the top. Steps: I still see the message at the top. I tried clearing cache, logout and in again.
1. Go to htaccess file editor, click “Your current Root access file”
2. Scroll down and copy everything between “# CUSTOM CODE BPSQSE BPS QUERY STRING EXPLOITS ” and “# END BPSQSE BPS QUERY STRING EXPLOITS”
3. Click “Custom Code” tab, “Root htaccess File Custom Code” sub tab, scroll down to “CUSTOM CODE BPSQSE BPS QUERY STRING EXPLOITS” and paste into box.
4. Go to the BPS Security Modes page and click the Root Folder BulletProof Mode Activate button.

[AITpro Admin]

Not sure exactly what is going wrong, but I’m guessing that the old Query String Exploits code was created in your root .htaccess file since it was previously saved to Custom Code.  You can copy the new code that I posted above instead.  Or you could delete the old Custom Code and create a new root .htaccess file by clicking the Root Folder BulletProof Mode Activate button and then copy that new code created in the root .htaccess file to Custom Code.  I think it would be simpler just to copy the new code above.

[Darryl]

Well, now the message at the top is gone, but I’m back to failed backups – BackupBuddy says: “Backup FAILED. Unable to successfully generate ZIP archive”

[AITpro Admin]

I don’t believe that this fix has anything to do with that BackupBuddy problem.  And BPS may not be causing this problem.
http://ithemes.com/codex/page/BackupBuddy:_Error_Codes#3382

Do the BPS troubleshooting steps in the link below to confirm or eliminate BPS
http://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

[Darryl]

Yes, you’re right it still did not backup even with Root Folder BulletProof Mode deactivated. Since error code 3382 is a big mystery (variety of possibilities), I found a BackupBuddy option to “ignore non-fatal errors when zipping files” and it worked.

Thanks for your help.

[AITpro Admin]

Wow!  I was just about to tell you that I came across this before and could not figure out how to fix it.  Thanks for posting the fix!  🙂

[Darryl]

I can only hope it helps someone else; it’s been a long day with no pay!  The BuddyPress option is under Settings > Advanced & Troubleshooting, then under the “Zip” heading.

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