Fatal error: Allowed memory size exhausted bulletproof-security.php line 119

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  • #26546
    Marc Jones Dinero
    Participant

    Hello,

    We want to ask if what is happening with one of our site develop.. We did not encounter this kind of problem until this November. The wp-admin could not be access saying server error 500. When i debug and have the bps pro, uninstalled it is working great and we asked our support server to check if what is the problem then tehy configured something. Next thins is we are getting this error. http://screencast.com/t/aj3Ni7Ok0HoA

    Our server support already increase memory and says that:
    We have tried increasing memory and the issue persists.
    Would it be possible to get in touch with the developer of this plugin and check if they could provide more information on this issue?

    Could you give us a more detailed info and how we can resolve this problem already try all the forums i have check and still no results. Thanks in advance. site is http://fodderandfarmproduce.com.au/

    #26549
    AITpro Admin
    Keymaster

    Currently your memory limit is set to:  64M.  64M of memory is barely enough memory to run WordPress with a small number of plugins.  Ask your Host to increase your memory limit to at least 128M.  256M would be even better (Optimum WordPress memory limit setting).  BPS Pro requires very little memory to install and relatively little memory to run everything once BPS Pro is installed.  You can try deactivating all of your other plugins to install/activate BPS Pro, but when you try to activate all of your other plugins then I assume 1 or more of those other plugins will not activate and you will see this same error, but the error will be for another plugin that you have installed since it appears that your website is maxed out on memory.

    Dev Troubleshooting Notes:  BPS Pro was first installed on this website on 4-6-2014 – 1 year and 7 months ago.

    #26551
    Marc Jones Dinero
    Participant

    Hello,
    we have checked and see that memory limit was already set by our host to 1024mb. Still problem exist http://fodderandfarmproduce.com.au/pi.php. I hope you could give another idea what is the problem on the site or any conflict we have.. this problems occurs only this month.

    #26553
    AITpro Admin
    Keymaster

    The php error message shows this:  “Fatal error: Allowed memory size of 67108864 bytes exhausted…”.  67108864 bytes = 64M.  So that means your memory limit is 64M and not 1024M, which is too much memory/set too high.  You do not want to set the memory limit too low or too high.  256M is perfect.  So what is occurring is the memory limit was not set in the server/website php.ini file:  memory_limit = 256M or the server was not rebooted after making the php.ini server configuration file memory_limit setting change.

    #26556
    Marc Jones Dinero
    Participant

    Ok thanks, ill ask again with our hosting to do this.. Ill return to you if this problem is solved or not. Thanks for the quick reply

    #26557
    AITpro Admin
    Keymaster

    Another possibility is that you have set the memory limit in your wp-config.php file to 64M, but usually the server will override that setting.  Check your wp-config.php file for any memory limit settings that say 64M and change them to 256M.

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