Calculating Scan Time Exceeded: Still calculating estimated scan time

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  • #41507
    AITpro Admin
    Keymaster

    Email Question:

    Hello,

    I try to scan my websites but it keeps the following message: Calculating Scan Time Exceeded: Still calculating estimated scan time.

    And a lot of time passes and it doesn’t scan on any of my websites, the plugin is already updated but I still have the problem.

    It only worked for me on the new site that I just installed bullet today, the others continue with the same problem, what other solution could you have?

    #41508
    AITpro Admin
    Keymaster

    Solution|Answer:

    Click the Delete File Hashes Tool button and the Reset MScan button.  Then run a new scan.

    Note: Several BPS Pro users have experienced this problem.  There is a recommendation in the MScan Significant Improvement Notice to do the steps above.  I will automatically delete Plugin and Theme File Hashes and reset MScan for BPS free users during plugin upgrade in the next BPS plugin release to avoid this problem.

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