Caldera Forms CSV files quarantined

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  • #36810
    Margaret
    Participant

    Hi, I have a plugin that just started to give me some issues with quarantine files.  I’m guessing that this is a whitelist issues.  Just overwhelmed and not sure how to correct it.    Should I just restore and ignore?  Thank you for your help.

    Here are the files:

    /home2/******/public_html/caldera-CF5bf2e7f3eeaa3.csv

    /home2/******/public_html/caldera-CF5bf2a6f604b11.csv

    The cf numbers are the shortcodes for the forms.

    Here is the security error:

    [403 GET Request: January 8, 2019 4:33 pm]
    BPS Pro: 13.7
    WP: 4.9.9
    Event Code: PFWR-PSBR-HPRA
    Solution: https://forum.ait-pro.com/forums/topic/security-log-event-codes/
    REMOTE_ADDR: GDPR Compliance On
    Host Name: placeholder.sitelock.com
    SERVER_PROTOCOL: HTTP/1.1
    HTTP_CLIENT_IP: GDPR Compliance On
    HTTP_FORWARDED: GDPR Compliance On
    HTTP_X_FORWARDED_FOR: GDPR Compliance On
    HTTP_X_CLUSTER_CLIENT_IP: GDPR Compliance On
    REQUEST_METHOD: GET
    HTTP_REFERER:
    REQUEST_URI: //wp-content/plugins/caldera-forms/readme.txt
    QUERY_STRING:
    HTTP_USER_AGENT: SiteLockSpider [en] (WinNT; I ;Nav)
    #36812
    AITpro Admin
    Keymaster

    Restore the CSV files from Quarantine. Unfortunately, you cannot whitelist these files since the file naming convention is a randomly generated file name. If the Caldera Forms CSV files were saved in a folder then you could whitelist that folder in AutoRestore, but since the files are being created in your root hosting account folder > /public_html/ then you cannot whitelist the root hosting account folder in AutoRestore. If files continue to be quarantined then let me know and I’ll check to see if Caldera Forms allows you to choose a different location for where CSV files can be saved.

    The Security Log entry is not related to the CSV files being quarantined. SiteLock is trying to scan the Caldera Forms readme.txt file and the BPS is blocking the SiteLock Spider Bot. This is ok and nothing that needs to be fixed/corrected.

    #36816
    Margaret
    Participant

    That’s what I thought.  Thank you for the quick response!

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