Cannot exclude file from Quarantine

[handsunc]

Hello, this website is timing out whenever I try to exclude a file, and if it completes the task I get this error message: (I hid the domain in the screenshot, but copied the path exactly)

https://app.screencast.com/N0ARi0xEcDjBZ

Does the Pro BPS set the memory limit to 256 in wp-config? If so why would I keep getting these timeouts?

[AITpro Admin]

This file is not a valid WordPress Core file > /wp-admin/network/config-main.php.  Most likely it was quarantined because it’s a hacker file.  So you would not want to exclude that file from being checked by AutoRestore|Quarantine.  Download the config-main.php file and send it to me:  info@ait-pro.com.  If it is a hacker file then your hosting account is hacked and needs to be cleaned up > https://forum.ait-pro.com/forums/topic/wordpress-hacked-wordpress-hack-cleanup-wordpress-hack-repair/

If your hosting account is hacked then that would explain timeouts and php errors. That is a very common symptom when a hosting account is hacked since hackers write very poor code.

[Author]

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