Unable to download BPS Pro

Home Forums BulletProof Security Pro Unable to download BPS Pro

This topic contains 3 replies, has 2 voices, and was last updated by  AITpro Admin 5 years, 8 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #12707

    Rob Bernstein
    Participant

    Hi

    I have meticulously followed the instructions in the notification email  to update BPS Pro to 8.2, but the auto-update does not work and the “Manual Upgrade Check” does nothing even after clearing caches and cookies + refreshing.

    I am also unable to download from the website: I can login and the front end “BPS Pro download” takes me to the dashboard, but there is nothing in the dashboard to download!

    Help please!
    ROB

    #12710

    AITpro Admin
    Keymaster

    If your Host Server or something else on your site (another plugin or theme) is blocking communication to the AITpro API Server then you will not see the BPS Pro upgrade notification link on the WordPress Plugins page.

    That login problem to the Secure Download area occurs when you have something installed in your Browser or on your computer that breaks the redirect into the Secure Download area.

    Try a different Browser or turn off all extensions or add-ons in your Browser or temporarily turn off whatever is installed on your computer that is causing the problem.

    #12776

    Rob Bernstein
    Participant

    The update worked correctly today – I have no idea why!

    Thanks anyway
    ROB

    #12777

    AITpro Admin
    Keymaster

    Browser mice gnawing at ActiveX.  ha ha ha.

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