can’t disable/enable plugins, can’t update them

[bbmedia]

Frankly, I really don’t know where the issue with this is.

I am getting PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘/sites/completeplaygrounds.com.au/files/wp-content/upgrade/wordpress-5.5-8Rz94z.tmp’ when trying to update or install anything.

None of the attempts to update anything to do with BPS Pro, or to activate or deactivate plugins either,  is working.

This installation doesn’t actually read htaccess so we only use BPS Pro for ARQ and any attempts on the wp-login which the plugin detects (without htaccess it doesn’t stop anything else).

Don’t think it is BPS Pro, and this is the only WP installation we have which is exhibiting this, but there are only 3 plugins in this installation which aren’t used commonly across our base of installed WP sites, however even these are used on some other sites without issue as well:
– Disable Feeds
– Pixel Cat Lite
– Raw HTML

It is like there is something blocking both DB updates and file downloads on the site. The site doesn’t have any special server config over any other site, inherits the same server configs that all the other WP sites use on this server many of which have all the same plugins and setup.

Any ideas?

[AITpro Admin]

I googled this search term and found these results below:  PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file.  Most likely either you are out of disk space or you need to manually define the path to your temp directory in your wp-config.php file.  Check the BPS System Info page > what do you see for these BPS tmp directory path checks:  WP Temp Dir:  and PHP Temp Dir: ?

https://wordpress.org/support/topic/pclzip_err_missing_file-4/

https://wordpress.org/support/topic/update-and-installation-failed/

[bbmedia]

Thanks, appreciate the effort, but with 80+Gb free disk space on this instance and wp-content/upgrade already set as tmp folder for this site, neither of these reasons are the issue.

We’ve had issues which have taken sites down on a couple of larger sites with the latest update being quarantined and even after deleting the ARCM cron settings in the options table BPS Pro kept quarantining the updated files… so removing the plugin folder was necessary. But since most of our sites are now on NGINX we will delete BPS Pro and go to something else since it effectively is only blocking bots on the login pages and scanning for changed files which other plugins provide now.

It is most likely to be a strange permissions issue with the /upgrade folder. Using tmp folder set via FTP, and thus which has adopted application permissions, has resolved this issue.

[Author]

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