Child Theme files quarantined

[AITpro Admin]

Email Question:

I have 3 more questions if it’s ok:

– I’ve added a file in my child theme to customize it. It’s been quarantined. I restored it several times but it keeps being quarantined. I reset the last update time but it’s only for DB, not for files. How am I supposed to do?

– I have a lot of files being quarantined: cloner.php (joined is a screenshot) It was not the case before and I think it’s coming from this maintenance team that was backing up my website.
I have stopped my contract with them, remove their access, remove their maintenance plugin. Is there another way to see if they still have any access/action on my website like this cloner.php being active?
(not sure this is in the scope of this support, but asking in case it is).

And on a personnal note: do you know any good company/person for ongoing maintenance for WordPress?! Really wanted to find help but what those guys did made me super affraid to trust anyone.

Thanks a lot for your great support!
Johanna

[AITpro Admin]

Answer:

The Cloner issue is no longer occurring. This was an older left over issue/problem. There are no other Administrator user accounts on your website. So the previous “tech” would only be able to login with your Administrator user account.

Files in Quarantine:
You have an nginx server type so you cannot use/create an nginx.conf file in your hosting account folder > /var/www/vhosts/example.com/httpdocs/nginx.conf

You would need to edit your server’s nginx.conf file and add the W3TC nginx code in the server’s nginx.conf file.
Nginx does not offer or have any frontloading configuration files.

I assume this is an older issue since you are now using WP Rocket instead of W3TC.

I have deleted all the old quarantined files in Quarantine since they are left over from older issues/problems.

If you are going to manually edit, modify or upload files to your website use the AutoRestore|Quarantine Standard Procedural Steps when manually modifying files > http://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/#procedural-steps

It appears that you manually edited the BuddyBoss Child theme index.php file and it was quarantined. Double check that your edits are in your index.php file.

[BPS Pro 15.9: wp-content File Quarantine Logged: 23/10/2021 8h36] 
Quarantined Filename: index.php 
Quarantine Path: /var/www/vhosts/example.com/httpdocs/wp-content/bps-backup/quarantine/wp-content/themes/buddyboss-theme-child/buddypress/activity/index.php
Restore Path: /var/www/vhosts/example.com/httpdocs/wp-content/themes/buddyboss-theme-child/buddypress/activity/index.php

Logged out of your site now.

Thanks

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