cPanel .PHP Pop-Ups

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  • #31423
    bill
    Participant

    Hello, AITpro.

    I’ve been having several (unrelated) issues with my GD hosting account– that persists as I type. I have been unable to install applications and/or uninstall pending/idled application setups. Being that I had/have several projects to start, I opened a new “ultimate” hosting account while GD support strings me along with the other account. The first account is one of the, if not the original WP/GD hosting UI, whereas, the newer “ultimate” plan utilizes cPanel and is advertised as much better and faster.

    I’ve attempted to add a few sites to get familiarized with the new UI and it seems ok. But, after installing Pro, every time I click on a page/link (i.e.; ARQ, Login Security, etc.), an admin.php pop-up (asking which action would I like to take: “open with *choose program* or download”). It is very odd and there seems to be no way around it….

    Any help/insight would be greatly appreciated. Thanks.

    Edit: It seems as if I’m unable to get out of the BPS section of the dashboard. I just clicked dashboard and the same pop-up appears but now its saying: index.php.

    #31424
    bill
    Participant

    Update: I did a fresh website and Pro install and all was well until I attempted to add the following (see below). Upon doing so, I started getting pop-ups again– every time I clicked on any link or attempted to refresh the page. Even after removing Pro via FTP, I was unable to view the website or access the backend w/o the pop-ups keeping me from proceeding.

    CUSTOM CODE TOP PHP/PHP.INI HANDLER/CACHE CODE:
    # GODADDY PHPINI CODE
    #AddHandler x-httpd-php5-cgi .php
    #AddHandler x-httpd-php5-cgi .php5
    #AddHandler x-httpd-php5-3 .php
    AddHandler x-httpd-php5-4 .php
    #31425
    AITpro Admin
    Keymaster

    This is a php/php.ini handler htaccess code problem.  Do these steps:

    1. Delete your root htaccess file.
    2. Login to your site > go to BPS Custom Code > delete any old previous php/php.ini handler htaccess code and either add any new  php/php.ini handler htaccess code or if you are not sure what to add then don’t add any php/php.ini handler htaccess code.
    3. Click the Save Root Custom Code button to save your Root custom code.
    4. Go to the Security Modes page and click the Root Folder BulletProof Mode Activate button.

    #31426
    AITpro Admin
    Keymaster

    Yep, this php/php.ini handler htaccess code below is not valid for your new site.  See my explanation above.

    AddHandler x-httpd-php5-4 .php
    #31427
    bill
    Participant

    Thank you for making sense of it all. I’m making the change(s) now and I will update back very shortly… thanks.

    #31428
    bill
    Participant

    It worked perfectly. As always, thank you for your time and expertise.

    #31429
    AITpro Admin
    Keymaster

    Cool 🙂  Glad I could help make the problem/solution simpler.  This type of problem is actually really tough to figure out if you have not seen this problem 100’s of times before. 😉

    #31431
    bill
    Participant

    I can only hope the BPS community knows that you’re The Man by now! Can’t thank you enough, my friend.

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