elementor issue with htaccess

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  • #44817
    handsunc
    Participant

    Hello, I wanted to bring this to your attention as so many people use elementor these days, I could not edit one of my websites in Elementor and so I sent a ticket to Elementor, they determined that a firewall was blocking access to files that were on my server so referred me to hosting support. The strangest thing is that this is the only website where I had this problem, I had already uninstalled all plugins except Elementor and Elementor Pro in desperation to be able to make a necessary edit to this site. Now that I know this can be problamatic, I am relieved, but can I avoid this situation?

    Hosting found the problem, they said:
    ./wp-content/plugins/.htaccess
    All of the rules located in this file are generated by:
    BULLETPROOF PRO PLUGIN FIREWALL
    Which is conflicting with the request made by elementor plugin, which includes request ending with “ver=x.x.x” this seems to not pass the rule of the .htaccess.

    Our “solution” has not been to fix this, but to simply eliminate all rule in that .htacces by renaming the file.

    #44821
    AITpro Admin
    Keymaster

    See this forum topic for the solution or you can just deactivate the BPS Pro Plugin Firewall feature on the site that is having problems > https://forum.ait-pro.com/forums/topic/the-plus-addons-for-elementor-2/

    Important Note: That forum topic shows a specific whitelist rule. To create custom Plugin Firewall whitelist rules you would check the BPS Security Log for 403 error log entries and then create your custom whitelist rule(s) using the example format below.

    Example: /the-plugin-folder-name/assets/js/(.*).js(.*)

    If you need help creating your whitelist rules then I would need to see a Security Log entry to see what whitelist rule(s) need to be created.

    #44822
    handsunc
    Participant

    There were so many 403s when i reinstalled Bulletproof and tried to edit, I just turned off the firewall, and and now I can edit again. Thanks for your help!

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