Elementor Submission Deletion Blocked

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  • #43057
    Jacopo
    Participant

    Hi there,

    I am having some issue with Elementor submissions page.

    When trying to delete a form submission I get a 403 response. It is cause by Root Folder BulletProof Mode (RBM) as disabling it fixes the issue.
    Find below the security log:

    [403 GET Request: 2 Agosto 2023 - 16:49]
    BPS Pro: 17.4
    WP: 6.2.2
    Event Code: WPADMIN-SBR
    Solution: https://forum.ait-pro.com/forums/topic/security-log-event-codes/
    REMOTE_ADDR: xxx
    Host Name: host-xxx
    SERVER_PROTOCOL: HTTP/1.1
    HTTP_CLIENT_IP:
    HTTP_FORWARDED:
    HTTP_X_FORWARDED_FOR:
    HTTP_X_CLUSTER_CLIENT_IP:
    REQUEST_METHOD: DELETE
    HTTP_REFERER: https://sitedomain/wp-admin/admin.php?page=e-form-submissions
    REQUEST_URI: /wp-json/elementor/v1/form-submissions/17
    QUERY_STRING:
    HTTP_USER_AGENT: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
    #43058
    AITpro Admin
    Keymaster

    That Security Log entry shows something that was blocked in the wp-admin htaccess file and not the root htaccess file. Do you see any other Security Log entries for Elementor?

    #43059
    Jacopo
    Participant

    I thought it was because of wp-admin htaccess file too, but when I disable wp-admin Folder BulletProof Mode (WBM) nothing happens, I still get the error. It works only when I disable Root Folder BulletProof Mode.

    I have no other security log for elementor but this. The only thing I know is that the iniator is /wp-content/plugins/elementor/assets/js/web-cli.min.js, I do not know if it is something. The response status anyway is a 403.

    It is not the first time it happens anyway. I had the same problem with other sites.

    #43060
    AITpro Admin
    Keymaster

    A likely possibility is that the DELETE Request Method is being blocked.  Try this fix > https://forum.ait-pro.com/forums/topic/rich-snippets-io-blocked/#post-39053

    #43061
    Jacopo
    Participant

    This worked perfectly. Thank you!!

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