Error Establishing Database Connection After Install of BP Security

[Gary]

I installed Bulletproof Security on a clients site. Ran the setup function and everything showed all green, no red errors during setup.

Then I went immediately to run a scan on the site. After running the scan I then attempted to move away from the page and both back and front end of the website shows the error of establishing a database connection.

In cPanel the database shows just fine and no problems.

I did nothing else but install this plugin. PLEASE help me — I would like to give your plugin a try, but surely it can’t be this hard?

 

And I don’t know if the error of establishing the database connection occurred before or after the malware scan, because I never left that page until it was done scanning.

 

Thank you for helping — I hope you have a solution.

Gary

[AITpro Admin]

It is possible that you are trying to scan too many files at once or maybe your database is extrememly large.  See thest 2 MScan forum topics:

https://forum.ait-pro.com/forums/topic/mscan-malware-scanner-guide/
https://forum.ait-pro.com/forums/topic/mscan-troubleshooting-questions-problems-and-code-posting/

Or the error was coincidental

[Author]

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