Failed to load plugin url

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  • #41380
    Matt Zahy
    Participant

    Hi,

    i am getting this error message when trying to edit any page on my site:

    Failed to load plugin url:

    xxx/wp-content/plugins/revs…code_generator/tinymce.js

    Seems that almost all files from the plugins directly can’t load.

    I was trying to run setup wizard but it doesn’t help

    Can you please help me to set up the exceptions?

    Thanks a lot!!

    Best Regards

    Matt

    #41381
    AITpro Admin
    Keymaster

    The WordPress “Failed to load plugin url” error message means that the file cannot be found at that location for some reason.  The error does not mean the file is being blocked by BPS Pro or something else.

    Do standard WP troubleshooting steps > deactivate all plugins and activate them one by one to find the plugin that is generating the error message.

    Or this is some kind of caching or minification problem > https://wpforo.com/community/how-to-and-troubleshooting-2/failed-to-load-plugin-tinymce-pre-js/. Clear/delete all plugin cache and Browser cache. If you are minifying js scripts then disable that. js scripts should never be minified for any reason or you will see this WP error “Failed to load plugin url” or other errors or js scripts simply will not work correctly. js minification is known to break things in plugins.

    #41394
    Matt Zahy
    Participant

    Hi, i have contacted the support of my theme and they are now sure the problem is caused by BPS Pro:

    that is not related here. Minified files, when minified correctly do not cause any issues.
    After having a first look the Problem here is caused by the security plugin.
    The plugin created a htaccess file which is blocking all JS files from the admin area as long as they are not added to the whitelist.
    Of you open your FTP Client and then move to this folder:

    xxxx/public_html/wp-content/plugins

    There is a .htaccess file – check the content of this file or remove for testing and you will see that all files are loading correctly

    can you please help me the resoöve the issue?

    thanks
    Matt

    #41395
    AITpro Admin
    Keymaster

    Send me a WordPress Administrator login to this website to:  info at ait-pro dot com.

    #41396
    AITpro Admin
    Keymaster

    The problem is fixed.  The problem was that at some point you installed BPS free over the BPS Pro plugin and the Plugin Firewall .htaccess file was still in the /plugins/ folder.  Since BPS Pro was not installed then the Plugin Firewall AutoPilot Mode feature did not exist in BPS free and could not update your IP address or add new plugin whitelist rules in the Plugin Firewall htaccess file.

    BPS Pro is now installed on your site and everything is now working normally.

    #41479
    Matt Zahy
    Participant

    Hi, thank you again for the great help. I just found out that i have same problem on my other website. In some point the BPS Pro became Free. I am not sure how it happens but i think it was some update of WP or BPS taht made the mixup.  Can you pls write me the right steps to change it back to BPS Pro? Thank you

    #41480
    AITpro Admin
    Keymaster

    To keep your existing BPS settings use these steps.

    Use FTP or your web host control panel file manager and delete the /bulletproof-security/ plugin folder.
    Download a new BPS Pro zip file > https://www.ait-pro.com/wp-admin/
    Install the BPS Pro zip file using the WordPress > Plugins > Upload Zip Installer.
    Go to the Setup Wizard page > run the Pre-Installation Wizard and Setup Wizard.

    #41482
    Matt Zahy
    Participant

    Thank you for the manual – It works good. I can now confirm that BPS have changed “itself” to Free version on all my websites. I am still not sure what caused that, may be you can look into it.

    thanks
    Matt

    #41484
    AITpro Admin
    Keymaster

    This particular problem was a known problem that has already been fixed.  This problem did occur in older versions of BPS Pro, but can no longer occur since it has been fixed.  So most likely this problem occurred due to having an older version of BPS Pro installed and using the WP Plugins page > View Version X Details link to install an upgrade for BPS Pro.  The View Version X Details link now displays a JSON page on my API server that does not have an Install button.  You can only upgrade BPS Pro on the Plugins page by clicking the update now link.

    #41485
    Matt Zahy
    Participant

    Thank you for the great support!

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