HPF and alerts wont reset

[Matthew]

Hello,

I noticed I had the plugin deactivated, with this I noticed I had user that had registered and given themselves admin privileges.

I deleted the user and subsequently activated the plugin.

I now have some errors I am unable to shift.

A PHP Error has been logged in your PHP Error Log

Click Here To go to the PHP Options PHP Error Log page.

To remove/clear this Alert click on the Reset Last Modified Time in DB button.

I have tried resetting the last modified time several times to no avail.

A file has been quarantined. Click Here to go to Quarantine to view the quarantined file.

To clear/reset this alert click the Reset Last Modified Time in DB button on the Quarantine Log tab page.

Likewise with this…

To add, I have entered data into the HPF Ignore Hidden Plugin Folders & Files text area however, I am still getting errors.

Please can you assist with this?

Thank you,

Matthew

[AITpro Admin]

Send a WordPress Administrator login to your site to:  info@ait-pro.com

[Matthew]

Sent that over, all received?

[AITpro Admin]

Yep, logging into your site now.

[AITpro Admin]

Your wp-config.php file was heavily modified and was missing some very important things.  I fixed those missing things, unfortunately it looks like you already have WordPress database problems due to the missing code in your wp-config.php file.  I tried uninstalling and reinstalling BPS Pro, but the Setup Wizard is unable to create any BPS Pro database tables.  You most likely have mixed collation in your database and also probably mixed storage engine tables.  If you would like for me to try and fix your WordPress database then I need a hosting account login to your hosting account.  Send that login info to:  info@ait-pro.com.

 

[Matthew]

Thank you,

I have sent this over.

[AITpro Admin]

Logging into your hosting account now.  I’ll make a backup of your DB.  If I can’t fix your existing DB then the next step is to create a new blank database and import your database content into the new DB.  Sounds scary, but this is actually a really easy thing to do.

[AITpro Admin]

And yep you have mixed collation (utf8_general_ci and latin1_swedish_ci) and mixed Storage Engine DB tables (InnoDB and MyISAM).

 

[Matthew]

Ah, no!

Are you going ahead with creating and importing?

Thank you,

[AITpro Admin]

Yes, I made a DB backup. Then changed all of your DB tables to InnoDB with utf8mb4_unicode_ci for the collation, but your Schema database is not letting me change the default Storage Engine.  This may require your web host to do this since I am getting an access denied you don’t have permissions to do this error message.  Trying some other things.

[AITpro Admin]

I found a solution.  I tried sending you several emails, but they are either being spammed or rejected by your host mail server.  Your PHP or MariaDB server is unable to process this particular line of code: COLLATE {$wpdb_collate};";.  I confirmed this by modifying BPS Pro DB creation code and it works fine on your host.  I have changed the BPS Pro DB creation code. Will release a new BPS Pro version soon.

[Author]

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