Installation failed: download has failed. The user has blocked HTTP requests.

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This topic contains 5 replies, has 2 voices, and was last updated by  AITpro Admin 4 weeks ago.

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  • October 21, 2019 at 9:08 am #38073

    Audrey Rochas
    Participant

    Hi!

    When I try to add new plugins through WordPress (directly, not by uploading them), I get an http error telling me the access is forbidden. I have searched the forum but either I coudn’t find the answer or I didn’t see it, but… how do I set Bullet Proof pro so that I can still add plugins?

    Thanks

    October 21, 2019 at 9:24 am #38074

    AITpro Admin
    Keymaster

    Are you using the WorPress Plugins Upload Zip installer?  Are you using the WordPress Add Plugins feature?  What is the error message? Most likely the problem is being caused by ModSecurity CRS.

    October 21, 2019 at 9:43 am #38075

    Audrey Rochas
    Participant

    No, I’m searching the WordPress plugins directory from my site and when I click “Install” I get an error message telling me that http is blocked. However it works when I upload the zip. But it means that I have to download the plugin and then upload it to the site instead of just clicking “Install”.

    October 21, 2019 at 10:36 am #38076

    AITpro Admin
    Keymaster

    What is the exact error message?

    October 21, 2019 at 10:54 am #38077

    Audrey Rochas
    Participant

    The error message is: Échec d’installation : Le téléchargement a échoué. L’utilisateur a bloqué les requêtes HTTP.

    Translation: Installation failed: download has failed. The user has blocked HTTP requests.

    October 21, 2019 at 11:15 am #38078

    AITpro Admin
    Keymaster

    The problem could be caused by one of these more common problems:  incorrect  folder permissions, a file/folder Ownership problem, curl module is not being loaded, curl is being blocked, code in your wp-config.php file is blocking websites, WordPress FS_METHOD constant is not added/defined in your wp-config.php file or is added incorrectly, you are out of/maxed out on hosting disk space, files in your temporary directory need to be deleted or other problem with your temporary directory (/tmp).

    It could be problem with your SSL Certificate > https://wordpress.org/support/topic/user-has-blocked-requests-through-http-2/

    External hosts blocked > https://wordpress.org/support/article/editing-wp-config-php/#block-external-url-requests

    FS_METHOD constant in the wp-config.php file > https://wordpress.org/support/article/editing-wp-config-php/#wordpress-upgrade-constants

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