login security ip address problem(shown as localhost)

[Ash F]

Login security shows all login user as localhost(127.0.0.0)

How do I fix this?

[AITpro Admin]

Sounds like you are using a Proxy/Reverse Proxy server and it is not configured correctly.  Go to the BPS System Info page and copy and paste this information:  Note:  use x’s to hide your ISP IP address. 😉

Server|Website IP Address: 173.201.92.22
Host by Address: ip-173-201-92-22.ip.secureserver.net
DNS Name Server: ns26.domaincontrol.com
Public Internet IP Address (ISP): xxx.xxx.xxx.xxx
Server Type: Apache
Operating System: Linux
WP Filesystem API Method: direct
Server API: cgi-fcgi CGI Host Server Type
Apache Modules|Directives|Backward Compatibility(Yes|No)|IfModule(Yes|No): View Visual Test
403: mod_access_compat is Loaded|Order, Allow, Deny directives are supported|IfModule: Yes
403: mod_authz_core is Loaded|Order, Allow, Deny directives are supported|BC: Yes|IfModule: Yes
403: mod_authz_host is Loaded|Order, Allow, Deny directives are supported|BC: Yes|IfModule: Yes
200: mod_rewrite Module is Loaded

[Ash F]

yeah, I see proxy info. Is this because of our server is using Nginx and Varnish?

Server|Website IP Address: 127.0.0.1
Host by Address: localhost
DNS Name Server: ns41.domaincontrol.com
Proxy X-Forwarded-For IP Address: ***.***.***.***, 127.0.0.1
Server Type: Apache/2.4.10 (Debian)
Operating System: Linux
WP Filesystem API Method: direct
Server API: fpm-fcgi CGI Host Server Type
Apache Modules|Directives|Backward Compatibility(Yes|No)|IfModule(Yes|No):
200: mod_access_compat is Loaded
200: mod_rewrite Module is Loaded

[AITpro Admin]

Yep, definitely a Proxy configuration problem. 😉   Typically you should only see 1 IP address here:  Proxy X-Forwarded-For IP Address and I see 2 IP addresses.  Note: It is fine to have several IP address as long as they use this format: X-Forwarded-For: <client>, <proxy1>, <proxy2>. This is outside of the support we offer for the BPS Pro plugin.  So at least you know what/where the problem is and will need to work with your host support folks to figure out the Proxy config problem.

[Ash F]

Thank you.
That was caused by server’s security related setting.
adding this to wp-config solved the problem.

$_SERVER['REMOTE_ADDR'] =$_SERVER['HTTP_X_REAL_IP'];

[AITpro Admin]

Great!  Glad you got it figured out.

[Ash F]

I received updated code from tech support

if(isset($_SERVER['HTTP_X_FORWARDED_FOR'])){
  $xffaddrs = explode(',',$_SERVER['HTTP_X_FORWARDED_FOR']);
  $_SERVER['REMOTE_ADDR'] = $xffaddrs[0];
}

[AITpro Admin]

Cool!   Thanks for sharing this solution.  ie in case someone else runs into this same problem. 😉

[Author]

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