Malware Scan white screen

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  • April 28, 2023 at 10:28 pm #42726
    yoon
    Participant

    Malware Scan show white screen.

    https://drive.google.com/file/d/1ZJ1MS11nTLStwzxJpk2vzWHEJdPqd1mw/view?usp=sharing

    How to solve ?

    April 29, 2023 at 4:48 am #42727
    AITpro Admin
    Keymaster

    Click the Delete File Hashes Tool button and click the Reset MScan button. Run a new scan. If the scan status window is still displaying blank check the MScan Log to check if the scan is actually working or not. In some cases the scan status window will always display blank due to a server configuration issue, but the scans should still complete.

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