UserPro – verify purchase file quarantined

[AW]

Hi BPS,
Third phase, I installed another plugin that required activation. I encounter message as below
ERROR 1 :

[wp-admin File Quarantine Logged: January 16, 2016 1:30 pm]
Quarantined Filename: verify-purchase-83d48c4d-d937-467b-9c30-206459647fe0.json
Quarantine Path: /home4/alexwong/public_html/gohorize.com/wp-content/bps-backup/quarantine/wp-admin/cache/verify-purchase-83d48c4d-d937-467b-9c30-206459647fe0.json
Restore Path: /home4/alexwong/public_html/gohorize.com/wp-admin/cache/verify-purchase-83d48c4d-d937-467b-9c30-206459647fe0.json

I restore it back, but it still came back even tho I off the ARQ. Please guide.
Regards,
Alex Wong

[AITpro Admin]

Do these steps:
1. Turn off AutoRestore.
2. Manually copy the verify-purchase-xxxx.json file to folder: /home4/alexwong/public_html/gohorize.com/wp-admin/cache/
3. Re-run the Wizards again or go to the AutoRestore page and click the wp-admin Folder Backup Files button.
3. Then do whatever UserPro requires for this UserPro purchase verification file.

[AW]

I can’t get the second step.Copy it manually and then? Where should i paste it after copy? On step 3, can specify which wizard to re-run again?

[AITpro Admin]

You need to copy the file using FTP.  The file is in the quarantine folder here: /home4/alexwong/public_html/gohorize.com/wp-content/bps-backup/quarantine/wp-admin/cache/verify-purchase-83d48c4d-d937-467b-9c30-206459647fe0.json.  Copy the file using FTP to your computer.  Then copy the file to this folder:  /home4/alexwong/public_html/gohorize.com/wp-admin/cache/verify-purchase-83d48c4d-d937-467b-9c30-206459647fe0.json.  The Pre-Installation and Setup Wizards must ALWAYS BOTH be run EVERY time – run the Pre-Installation Wizard first and then run the Setup Wizard.  You would not just run one or the other because they both need to be run every time.

[Author]

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