Plugin activation error

Home Forums BulletProof Security Pro Plugin activation error

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  • #4788
    jena
    Participant

    HI

    I deleted the bullet proof free version and installed pro version. I have wordpress multisite. When I tried to activate it on primary site it shows the following error. Please guide how to resolve.

    <b>Warning</b>: require_once(/home/xxxxx/public_html/wp-content/plugins/bulletproof-security/includes/class.php) [function.require-once]: failed to open stream: No such file or directory in <b>/home/xxxxx/public_html/wp-content/plugins/bulletproof-security1/bulletproof-security.php</b> on line <b>75</b>

    Thanks

    #4791
    AITpro Admin
    Keymaster

    This is unfortunately a very common issue/problem.  FTP to your website and rename the /wp-content/plugins/bulletproof-security1 folder to /bulletproof-security removing the #1 that has been added to the bulletproof-security folder name.
    http://forum.ait-pro.com/forums/topic/error-installing-bp-pro-after-using-bp-free/

    #9365
    jena
    Participant

    I see another issue. After adding activation key when I click set up wizard it shows blank screen http://screencast.com/t/c2pV7FKTrgjX

    #9368
    AITpro Admin
    Keymaster

    The Activation Key you have entered is not valid.  Check the Activation Key.  If the Activation Key has a dot (.) in the Activation Key then type in the dot (.) and resave the Activation Key.

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