Problem with malware? mscan-ajax-functions.php and mscan-pattern-match.php

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This topic contains 2 replies, has 3 voices, and was last updated by  jenifer 4 days, 18 hours ago.

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    my host gave me some warnnings and am not sure r they correct or no
    problem i am facing is with email being sent form my sites in huge amount so i cant send emails
    here is what they said

    We are seeing the following during a malware scan of the account:

    /home/maiweb/ {HEX}a2.edoced_46esab.1.UNOFFICIAL FOUND
    /home/maiweb/ {HEX}a2.edoced_46esab.1.UNOFFICIAL FOUND
    /home/maiweb/public_html/wp-content/bps-backup/mscan/mscan-pattern-match.php: {HEX}a2.edoced_46esab.1.UNOFFICIAL FOUND
    /home/maiweb/ {HEX}a2.edoced_46esab.1.UNOFFICIAL FOUND

    i have emaile du but no replay

    please advise
    thank u so much
    i have the pro account


    AITpro Admin

    These are false positives that you can ignore.  You should probably inform your web host that these are false positives so that they do not take negative action against your hosting account.  Your web host malware scanner is detecting the malware scanning pattern code in BPS Pro MScan.  This is pretty common issue with malware scanners and one of the primary reasons malware scanners are not really that reliable.  This type of common issue does not happen with BPS Pro AutoRestore|Quarantine Intrusion Detection and Prevention System (ARQ IDPS) scanner because ARQ IDPS is far superior to any malware scanners including BPS Pro MScan.




    Damage caused by malware. The damage caused by a virus which infected a home computer or a corporate network can be different – from insignificant increase in outgoing traffic (if a computer is infected by a Trojan sending out spam) to the complete network breakdown or the loss of critical data.

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