Redirected when trying to access the WordPress Plugins page – 404 error

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  • #38891
    AITpro Admin
    Keymaster

    This problem occurred on GoDaddy hosting, but could also occur on other web hosts.

    Problem Description:
    Unable to access some WordPress pages. Plugins, Updates, etc.
    When trying to access these pages you are redirected and a 404 error occurs.
    If you are checking with Google Chrome Developer Tools (Console Tab) you will see 404 errors for the /wp-admin/admin-ajax.php file.

    Cause of the problem:
    Corrupt Session file in the server’s /tmp folder.

    Solution/Fix:
    To fix the problem login to your hosting account > go to cPanel > open the File Manager tool > go to the tmp folder (located in the left hand folder column) > delete all Session files.

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