File editing changes revert to previous file – editing changes are not saved

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This topic contains 1 reply, has 2 voices, and was last updated by  AITpro Admin 1 year, 4 months ago.

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  • #32408

    Akhil K A
    Participant

    Hey!

    I was using Free plugin for my own blogs. I recommended the PRO version to our company website. I removed the free plugin (after deactivating the protection and restoring back the default htaccess), then I installed and configured the PRO version.

    After installation, I can’t edit any files on the site via wp-admin>>appearance>>editor or via cPanel. Edited files lose the modification after few seconds.

    For example, I uploaded google site verification html file to the website root. System uploaded successfully. But, after few seconds, it disappeared!!!

    When I deactivate the plugin, everything works fine…Very strange! My manager told me to not install the plugin in any of the site.

    What is the reason for this? Any solution, that I can immediately fix?

    Thanks and Regards.

    Akhil K A

    #32409

    AITpro Admin
    Keymaster

    I assume the edited files were autorestored and quarantined by ARQ. When manually modifying files see the ARQ procedural steps in the link below.

    AutoRestore|Quarantine Standard Procedural Steps when manually modifying files
    http://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/#procedural-steps

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