Social media issues

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  • #1401
    justawebbie
    Member

    Could the plugin be causing our social media issues. We have been racking our brains on why we get different results with different social media when we try to post the link to facebook, tweeter, and bit ly.  One story from one category when copying the link into bit ly sends no information, no headline and includes no thumbnail when the shortened link is then shared into Facebook. Sharing directly from the site using the buttons on the page also does not send a thumbnail or headline to Facebook. Another story from different category when copying the link into bit ly provides headline information and some of the text of the entry but includes no thumbnail. Sharing directly from the site using the buttons on the page also provides the entered headline and descriptive text but no thumbnail.
    Or is this still a theme issue we have yet to pinpoint?

    #1406
    AITpro Admin
    Keymaster

    Check the BPS Security Log page and if you see any Security Log entries or HTTP errors related to your Social Media plugin or facebook external links then the error or logged security event will be logged in your Security Log / HTTP error log.  Please post ONLY log entries that are related to social media or facebook and not any other errors or security log entries please.

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