softver.txt file quarantined

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  • This topic has 2 replies, 2 voices, and was last updated 2 weeks ago by aoba.
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  • #40905
    aoba
    Participant

    added to the root dir. I’m deleting the file every 2 days. the content as below

    5.8.2

    How to whitelist?

    #40906
    AITpro Admin
    Keymaster

    What you want to do is to exclude this file from being checked AutoRestore.  You can do that at the top of the Quarantine page > Exclude Folders|Files from being checked by AutoRestore > choose Exclude an Individual File > enter the path to the file > click the Exclude Folder|File button.  If you have already deleted the softver.txt file then you will have to wait until the file gets quarantined again and restore the file from Quarantine instead of deleting it.  A file or folder must actually exist in order to exclude it from being checked by AutoRestore.

    #40907
    aoba
    Participant

    Thanks for clarifying, I was indeed deleting and then trying to whitelist.

    I will try next time it’s quarantined,

    Thanks.

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