VisitorLensPro Ads are everywhere in Dashboard

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  • #46399
    Carmen Reyes
    Participant

    Somehow I got this ad code into my website yesterday after making a post with an Etsy shop link. It places VisitorLensPro ads everywhere. I ran MScan and it found suspicious files and gave the lines in the database where they are. Now I need to figure out what to delete. HELP!   .user.ini is the quarantined file name and there is one .user.ini.bak.20Oct2026-CVE

    #46400
    AITpro Admin
    Keymaster

    VisitorLens and VisitorLens Pro are WordPress visitor analytics plugins. Etsy Shop is a WordPress plugin. Both plugins are used in eCommerce site types.

    Etsy does not use VisitorLens, nor does VisitorLens integrate with Etsy shops. VisitorLens is a third-party visitor analytics and tracking tool built specifically for self-hosted websites and other e-commerce platforms rather than marketplace platforms like Etsy.

    I’m not finding anything in Google searches for known hacks regarding these plugins. Send me an email with a URL to this website so I can check it publicly for signs of hacking. It may be that you signed up for something free that places Ads on your website in order to make revenue by placing Ads instead of charging you anything.

    Also send me the quarantined .user.ini.bak.20Oct2026-CVE file or use the View file feature in Quarantine to copy the contents of that file and send it to me.

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