WordPress 3.5 jQuery tabs not displayed, tabs broken, menus broken, pages broken

Home Forums BulletProof Security Pro WordPress 3.5 jQuery tabs not displayed, tabs broken, menus broken, pages broken

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    AITpro Admin
    Keymaster

    Email Question:
    Quick question. How’s come when I upgraded to wp 3.5, i now longer see the tabs? See screenshot. Is there a fix for this? Also, I forget, how do I get rid of the error log message in yellow at the top?

    BulletProof Security Broken Menus

    Thanks Erika

    Answer:
    The version of BPS Pro that you have installed is BPS Pro 5.1.9.  The most current version of BPS Pro is 5.3.3.  WordPress 3.5 made a drastic change to jQuery.  The BPS Pro 5.3.3 version has new coding that for that jQuery change that was made in WordPress 3.5.  Please upgrade BPS Pro to 5.3.3.  If you are not seeing the BPS Pro upgrade notification in your WordPress Dashboard then do these steps below to force a BPS Pro upgrade check.  Once the BPS Pro upgrade notification is displayed in your WordPress Dashboard then install BPS Pro 5.3.3.  Be sure to turn Off AutoRestore before installing the BPS Pro upgrade and then click the wp-content Backup Files button before turning AutoRestore back On.

    1.  Click on the “Updates” Link under your WordPress Dashboard panel (top left is the Dashboard panel).
    2.  Click on the Check Again button.
    3.  Refresh your Browser.

    You should now see an upgrade notification displayed in your WordPress Dashboard for BPS Pro.  Install the BulletProof Security Pro upgrade/update exactly the same way as you would install any other plugin update/upgrade.  Be sure to turn ARQ Off first, then install the BPS Pro upgrade and then click the AutoRestore wp-content Backup Files button before turning ARQ back On, otherwise you will have to use the Restore Files option in Quarantine to restore the BPS Pro files that you just installed.

    If you still do not see an update/upgrade check notification in your WordPress Dashboard then go to the WordPress Plugins page and Refresh your Browser.

    If you still do not see a BulletProof Security Pro update/upgrade check notification in your WordPress Dashboard then deactivate any other security plugins you have installed on your website and go to the WordPress Plugins page and refresh your Browser.

    If you still do not see a BulletProof Security Pro update/upgrade check notification in your WordPress Dashboard then deactivate all plugins and go to the WordPress Plugins page and refresh your Browser.

    Another thing that can block the BulletProof Security Pro WordPress Dashboard update/upgrade check and notification:
    The AITpro API Server IP address is being blocked by a plugin or the IP address is being blocked in your Control Panel or your Web Host is blocking the AITpro API Server IP address.  Solution:  unblock the API Server IP address.  The AITpro API Server IP address is shown below.

    AITpro API Server IP address:  173.201.92.1
    To clear/reset the php error log notification click on the click here link displayed in the alert and then click on the Reset Last Modified Time in DB button on the PHP Error Log page.

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