wp-config and htaccess gone

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  • #43252
    handsunc
    Participant

    Hi I got uptime robot notices that two of my sites were down, totally white, font and back-end. I logged into the server and saw that the wp-config and htaccess were totally blank, There was no way to autorestore because the sites were inaccessible, I looked in file manager in bps-backup, autorestore and quarantine and the files were not in there, luckily I had a complete cpanel backup which I had to unzip to upload those 4 files. Please explain why this happened , how I can prevent? Thank you ! I love the idea of being bulletproof, but this was a couple of hours of work for me this morning to figure out what happened and how to fix.

    #43253
    handsunc
    Participant

    Hello! I just realized that even thought BPS was installed and activated I my assistant had not completed the manual activation on these sites and setup wizard, so I guess this was something unrelated to BPS.

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