Topic: After installing WP Reset Pro my Website is crashing | BulletProof Security Forum

After installing WP Reset Pro my Website is crashing

This topic has 1 reply, 2 voices, and was last updated 4 years, 3 months ago by AITpro Admin.

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
September 2, 2020 at 5:12 am #39256
Thorsten
Participant

Today I installed WP Reset Pro on my website. After installation I got Emails from BPS Pro:

A file has been sent to Quarantine

Total Number of Files Quarantined: 685

After that the Website is not reachable anymore. The domain is: https://bibelimfokus.de

I tried to activate Error-Log in wp-config, but it doesn’t create an error-log.

Could you please help?
Thanks
September 2, 2020 at 6:05 am #39257
AITpro Admin
Keymaster

It looks like the WP Reset Pro plugin resets your database and files. For future reference before using WP Reset Pro to reset a website use the AutoRestore|Quarantine Standard Procedural Steps when manually modifying files > http://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/#procedural-steps

To fix the current problem with your website use the steps in this forum topic > https://forum.ait-pro.com/forums/topic/website-not-loading-after-wordpress-upgrade-or-theme-upgrade-500-error-files-quarantined/

If you would like for me to fix the problem then send a WordPress Administrator login to your website and an FTP login to your hosting account to: info at ait-pro dot com.
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.