I experienced the “white screen of death” after WP upgraded to 5.3.1. I fixed that by doing a manual upgrade and everything was fine until I got an ARQ is turned off message. Stupidly, I did not follow the directions given for turning ARQ back on and shortly after I finished (within 30 seconds) 3 notifications about quarantined files landed in my inbox. Now, instead of a white screen of death, I have the message “The site is experiencing technical difficulties” displayed. I cannot access wp-admin to see the quarantined files so I looked on the forum for a topic that might help. I found one, renamed bulletproof-security to _bulletproof-security and then looked at the quarantine log but all of the directories were empty under bps-backup/logs. As an additional note, if it means anything at all, wp-admin was reporting an insecure php version on the server: 7.2.19 when the latest version is 7.2.24. I doubt that this is an issue (I’ve asked the hosting company to upgrade) but I thought I’d mention it.
I suppose I could re-do the manual upgrade but I won’t be able to deactivate the plugins as the WordPress document states since I can’t access wp-admin.
Any ideas of how to get out of this fix? Delete BPS-Pro and reinstall?
Thanks!
Jeff
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