Auto Restore

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  • This topic has 2 replies, 2 voices, and was last updated 1 year ago by Jeff.
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  • #38369
    Jeff
    Participant

    I experienced the “white screen of death” after WP upgraded to 5.3.1.  I fixed that by doing a manual upgrade and everything was fine until I got an ARQ is turned off message.  Stupidly, I did not follow the directions given for turning ARQ back on and shortly after I finished (within 30 seconds) 3 notifications about quarantined files landed in my inbox.  Now, instead of a white screen of death, I have the message “The site is experiencing technical difficulties” displayed.  I cannot access wp-admin to see the quarantined files so I looked on the forum for a topic that might help.  I found one, renamed bulletproof-security to _bulletproof-security and then looked at the quarantine log but all of the directories were empty under bps-backup/logs. As an additional note, if it means anything at all, wp-admin was reporting an insecure php version on the server: 7.2.19 when the latest version is 7.2.24.  I doubt that this is an issue (I’ve asked the hosting company to upgrade) but I thought I’d mention it.

    I suppose I could re-do the manual upgrade but I won’t be able to deactivate the plugins as the WordPress document states since I can’t access wp-admin.

    Any ideas of how to get out of this fix?  Delete BPS-Pro and reinstall?

    Thanks!

    Jeff

    #38373
    AITpro Admin
    Keymaster
    #38464
    Jeff
    Participant

    I downloaded the latest version of WordPress and re-installed it.  Problem solved.

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