cforms – unable to use forms, freezing, page format broken

[bill]

Hello, AITpro.

I wanted to know if you or anyone else using cforms has run into any issues since the last round of updates. Because I updated Pro and WP within minutes of each other a week or so ago, its hard (for me at least) to pinpoint exactly where things went wrong. But, as it stands now, I’ve been unable to make any changes to any of the forms, and when I’d attempt to, the page format would misplace boxes and and language and everything would freeze up/not work. As it stands, the plugin is now gridlocked.

Any thoughts/ideas/suggestions would be much appreciated.
Thanks,
Bill

• This topic was modified 11 months, 2 weeks ago by AITpro Admin.

[AITpro Admin]

We have been using the original cForms plugin created by Oliver Seidel for about 8 years.  Never had any issues with BPS and cForms and no one else has reported any issues so it is probably some other problem on your website/server.  There is a fork of the original cForms plugin that is in the WordPress plugin repository I think for about 6-12 months.  In any case, if you want to confirm or eliminate that the BPS plugin has anything to do with the problem then do the standard BPS plugin troubleshooting steps:  http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting

• This reply was modified 11 months, 2 weeks ago by AITpro Admin.

[bill]

Agreed. I’ve been using both for years and now all of a sudden…. truth is, again, I have no idea what the issue is or cause. Could be akismet for all I know.

[bill]

Ok, so I’ve disabled all of the plugins and its (cforms) still acting squirrel-ly. If you don’t mind me asking, are you running the latest version of WP?

[bill]

The fresh install from WP works fine… resolved.

[Rehana Dar]

If cforms is freezing or causing the page layout to break, the first thing to check is whether another plugin or your theme is conflicting with cforms. Try temporarily disabling other plugins and switching to a default theme to see if the problem disappears. Also check your browser’s developer console for JavaScript errors, as a script conflict can prevent the form from loading or working correctly.

If you can reproduce the issue, share the cforms version, WordPress version, active theme, and any error messages you’re seeing. That information should help narrow down whether the problem is coming from cforms itself or from another plugin/theme. Regards: Dutch Bros

[Bargains Coffee]

When a form plugin freezes and breaks the page layout, the cause is usually a JavaScript conflict rather than the form plugin itself. A few things worth checking, in order:

1. Temporarily switch to a default WordPress theme (e.g. Twenty Twenty-Four). Page-builder themes are a common cause of misplaced form boxes.
2. Deactivate all other plugins, then reactivate them one at a time to find the conflict. Clear any page cache between tests so you are testing the live code.
3. Open the browser console (F12) while the page freezes. Red JavaScript errors usually name the conflicting file.
4. If the plugin files look damaged, delete the plugin and reinstall a fresh copy from the WordPress plugin repository – that is what resolved it for the original poster above.
5. If you also run BulletProof Security, check the BPS Security Log for anything being blocked when the form submits.

Off-topic, but long debugging sessions need fuel – if you are in the UK I get my coffee from this website; quick delivery.

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