How to delete a large number of files in Quarantine

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This topic contains 3 replies, has 2 voices, and was last updated by  AITpro Admin 1 year, 4 months ago.

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  • #32377

    Tom
    Participant

    Hi, I have a big problem with the Quarantine (almost 90,000 files). The Quarantine page becomes unresponsive, and I do not know how to delete these files and how to clear the database from these entries. Quarantine has always been causing problems for me. I tried to disable it but was still getting files sent to Quarantine. I really would not want to remove BPS Pro because of this problem. Is it possible to clear the Quarantine by FTP / phpMyAdmin? Please help me.

    #32379

    AITpro Admin
    Keymaster

    The BPS Pro XTF Form allows you to delete a large number of files in Quarantine:  https://forum.ait-pro.com/forums/topic/xternal-tools-xtf-guide/

    For help info on how AutoRestore|Quarantine works see the AutoRestore|Quarantine Guide forum topic:  https://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/

    If you do not want to use AutoRestore|Quarantine you can turn AutoRestore Off on the AutoRestore page.

    Other AutoRestore|Quarantine help links:
    AutoRestore|Quarantine Standard Procedural Steps when manually modifying files
    http://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/#procedural-steps

    AutoRestore|Quarantine steps for creating wp-content folder and single file exclude rules
    http://forum.ait-pro.com/forums/topic/autorestore-quarantine-guide-read-me-first/#autorestore-exclude-rules

    #32382

    Tom
    Participant

    Unfortunately after logging in with database username and password, xternal/xternal.php is showing a Fatal error: Uncaught exception ‘phpmailerException’, thrown in wp-includes/class-phpmailer.php on line 1023. Is there any other way of deleting a large number of files in Quarantine?

    #32383

    AITpro Admin
    Keymaster

    Hmm odd. Not sure how or why phpmailer would be related to anything.  Maybe this site is just fubar in general?  Do these steps below:

    1. Use FTP and Rename the /bulletproof-security/ plugin folder.
    2. Use FTP and upload new WordPress folders/files to your website overwriting existing folders/files.  You can download WP 4.7.2 here:  https://wordpress.org/download/
    3. Use the XTF form again and do the normal procedural steps to delete all files in Quarantine and also deactivate AutoRestore using the XTF form.
    4. Rename the /bulletproof-security/ plugin folder back to its original name.
    5. Login and run the Setup Wizards.

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