Topic: quarantine notice followed by web site crash | BulletProof Security Forum

quarantine notice followed by web site crash

This topic has 2 replies, 2 voices, and was last updated 5 years, 9 months ago by AITpro Admin.

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Posts
December 30, 2020 at 2:27 am #39836
malcolm
Participant

Hi,

I just updated my web site https://nepal.phasm.co.uk and shortly after received a Quarantined file email

when I went to the site I got the massage

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

checking back I actually received two emails with a total of 8 (7 + 1) files quarantined.

any advice?

regards
malcolm
December 30, 2020 at 2:33 am #39837
malcolm
Participant

same has happened on the other sub domain https://photography.phasm.co.uk

only one email and one Quarantined file
December 30, 2020 at 5:13 am #39838
AITpro Admin
Keymaster

Do the steps in this forum topic to fix the problem > https://forum.ait-pro.com/forums/topic/website-not-loading-after-wordpress-upgrade-or-theme-upgrade-500-error-files-quarantined/
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