Some pages are white screen in BPS admin

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This topic contains 4 replies, has 2 voices, and was last updated by  simon 5 years, 7 months ago.

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  • #13732

    simon
    Participant

    Hi,

    after updating a few plugins i have a white screen on several tabs in the bps menu. Also the Autorestore page is just white.

    I already tried renaming the bps folder with no result. what ca i do?

    Regards Simon

    #13734

    AITpro Admin
    Keymaster

    Check that your BPS Pro Activation Key is the correct Activation Key for this particular website.  You can always request another Activation Key for a website if you are not sure if the unique Activation Key is correct for that particular website:  http://forum.ait-pro.com/forums/topic/strange-behaviour/

    If the Activation Key is correct for this particular website then reinstall BPS Pro using the BPS Pro built-in Upload Zip installer on the BPS Pro Install / Backup menu/page (Do NOT use the WordPress Upload zip installer).

    #13735

    simon
    Participant

    Hi,

    both of these pages are blank too.

    #13737

    AITpro Admin
    Keymaster

    FTP to your website and delete the /bulletproof-security plugin folder.  Use the WordPress Upload zip installer to reinstall the bulletproof-security.zip file.  You will not loose your settings by doing this.  This is just reinstalling the BPS Pro plugin files.

    #13740

    simon
    Participant

    That worked out! Thanks

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