Media Manager Uploads – Failed to write file to disk error

[Chris Andrews]

I installed BPS pro a few days ago.

Suddenly, this morning, I can’t upload images. I could last night. Not today.

I didn’t make any changes in BPS between being able to and not being able to upload – so I suspect this doesn’t have anything to do with BPS.

However, I just wanted to double check and see if there was any kind of automated thing that might have kicked in to block me from uploading?

When I try to upload through the wp media manager, I get: “Failed to write file to disk.”

Thoughts?

Thanks,

Chris

[AITpro Admin]

BPS Pro does not block the Media Manager/Uploading.  Typically that WordPress error message means that permissions on the /uploads folder are set too restrictive.  Most likely this is just another issue with your particular Server Configuration.  I think you said you have some sort of FCGID configuration?

[AITpro Admin]

WordPress works best with a CGI suPHP configuration, but of course you can do other things to make WordPress happy.  I am not exactly sure about how and when you would implement something like this, but this may be the what you need to do or something similar anyway.

http://codex.wordpress.org/Editing_wp-config.php#Override_of_default_file_permissions

[Chris Andrews]

Yes, mine is the fcgid. The uploads directory is 777 and I haven’t changed that (but did double check it).

I didn’t think it would be  BPS, but just thought I would check in to make sure. I’ll follow up on that link too.

Thank you,

Chris

[AITpro Admin]

Also what type of file were you trying to upload.  The WordPress standard allowed file type/file extension list allows most of the common media file extensions/file types, but will block other file types/extensions.

http://codex.wordpress.org/Uploading_Files

So if this is the issue/problem you can add additional mime types if you need to allow/be able to upload them.

[AITpro Admin]

And then the other possibility would be if the file size is larger than the maximum file size upload limit you are using.  You can increase that file size limit in your php.ini file.

[Chris Andrews]

Small .png and .jpg files that I am testing.

I’ve read suggestions to clean out the /tmp folder, which I’ve done. I can ftp in and upload images into /uploads ok. But I have writers that won’t be able to do it that way.

hmmm, perplexing, but I appreciate your ideas and helpfulness 🙂

Chris

[Chris Andrews]

Even rebooted the server just to see if that would help – it didn’t…

[AITpro Admin]

hmm here is another cause – The server’s tmp folder is full.  You can add this directive in your php.ini file – upload_tmp_dir=”/tmp” and that should take care of that particular issue.

[Chris Andrews]

I’ve also read that some people have experienced this problem and it just started working again after a while for no apparent reason.

Cleared my browser cache, just in case, no difference.  I certainly had other plans for today than dealing with this! 🙂

[AITpro Admin]

Does the browser uploader work?  Maybe it just has to do with the Flash uploader?

“You are using the multi-file uploader. Problems? Try the browser uploader instead.”

[AITpro Admin]

And if none of these things work then it is going to be an Ownership problem.

Not sure what the correct Ownership user:group would be.  or maybe apache:apache.  nobody:nobody definitely would not work.

Probably user-account-name:user-account-name would work?

Also make sure that safe_mode is turned Off.  If it is not then this could be the cause of the problem.

[Chris Andrews]

Nope, same thing with the browser uploader….

oh, and did try the /tmp change in php.ini. Mine was set to /home/mysite/tmp (which I also cleaned out) but tried the change anyone and got the same results.

…..checking out the ownership tip

[AITpro Admin]

Have you tried changing /home/mysite/tmp to just /tmp?  Since you have your own Server I don’t think this would make any difference, but if the Server is not seeing this as a valid temporary directory then maybe?  Or maybe that is what you already tried and it did not work?

[AITpro Admin]

Oh wait a minute.  Your uploads folder is set to 777 that is the problem.  set it back to 755.  When you are setting up the Uploads Anti-Exploit Guard .htaccess file want to set the folder to 777 temporarily and then change it back to 755.

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