WordPress Jetpack Publicize

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This topic contains 3 replies, has 2 voices, and was last updated by  AITpro Admin 5 years, 11 months ago.

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  • Author
    Posts
  • #12227

    adam
    Participant

    Hello

    I appear to be having communications problems between my site and Jetpack/ publicize. The Jetpack debug log reads

    SELF:
    	Array
    (
        [headers] => Array
            (
                [server] => nginx
                [date] => Sun, 05 Jan 2014 15:26:22 GMT
                [content-type] => text/plain;charset=utf-8
                [connection] => close
                [x-pingback] => https://jetpack.wordpress.com/xmlrpc.php
                [expires] => Wed, 11 Jan 1984 05:00:00 GMT
                [cache-control] => no-cache, must-revalidate, max-age=60
                [pragma] => no-cache
                [x-hacker] => Jetpack Test
            )
    
        [body] => {"error":"XML-RPC is not responding correctly ( 503 )","error_description":"It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:
    
    curl -d 'demo.sayHello<\/methodName><\/methodCall>' http:\/\/www.xxxxxxxwebsitenamexxxxx.com\/contents1a\/xmlrpc.php

    The answer should be:

    <?xml version="1.0" encoding="UTF-8"?>\n<methodResponse>\n  <params>\n    <param>\n      <value>\n      <string>Hello!<\/string>\n      <\/value>\n    <\/param>\n  <\/params>\n<\/methodResponse>"}
        [response] => Array
            (
                [code] => 400
                [message] => Bad Request
            )
    
        [cookies] => Array
            (
            )
    
        [filename] => 
    )

    ——————————————
    For info BPS installed using the setup wizard. Tried deactivating BPS – no difference – So not sure if it is BPS or something else going on? This maybe be of use to work out what is going on — but it is all gobbledygook to me… http://usefulmix.com/wordpress-nginx-varnish-jetpack-xml_rpc-32700-glitch-fix/ Any thoughts or anyone else having similar issues?
    Cheers in advance
    adam

    #12229

    AITpro Admin
    Keymaster

    Check your BPS Security Log file and post any log entries that are directly related to Jetpack publicize.

    BPS Pro Troubleshooting Resources/Links
    How to check your website with a Proxy to detect if BPS Pro is blocking something that needs to be whitelisted. How to troubleshoot Security Log Alerts & Errors. How to use the cURL Scanning tools. How to add Plugin Firewall whitelist rules to the Plugin Firewall Whitelist Text Area.
    http://forum.ait-pro.com/video-tutorials/#security-log-firewall

    BPS Pro General Troubleshooting Steps
    http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting

    #12231

    adam
    Participant

    Hello Keymaster….  Always the way when you call in the engineer…. The blasted thing works again.  Soooo frustrating. For the help of others:  it appears that if you have the Anticipate plugin by Elegant Themes active it stops any connection through to your site. Deactiveate it and yippee life resumes. Chalk that one up to 10hrs wasted of my life:-)
    a

    #12232

    AITpro Admin
    Keymaster

    Yeah I hear you.  I have to remind myself not to go to deep and start from the most basic troubleshooting steps first.  Standard WP troubleshooting steps.  Deactivate plugins one by one.  Switch your theme.

    FYI – BPS and BPS Pro have built-in troubleshooting (Security Log, Turn On/Off for every single security feature) so you do not need to deactivate them to do troubleshooting and actually if you deactivate BPS or BPS Pro you no longer have any troubleshooting tools to use.  😉

    BPS Pro General Troubleshooting Steps
    http://forum.ait-pro.com/forums/topic/read-me-first-pro/#bps-pro-general-troubleshooting

    BPS General Troubleshooting Steps
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-pro-general-troubleshooting

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