Litespeed image optimisation issue

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  • #43857
    Ian
    Participant

    Hi,

    We have an issue where the litespeed image optimisation is not working.

    We installed litespeed as per the directions that bulletproof gave we it noticed us activate the litespeed plugin.

    We have white listed the QUIC.cloud servers that perform the optimisation in wordfence.

    We have a support topic here where the litespeed tech has suggested this issue is due to a security setting:

    https://wordpress.org/support/topic/image-optimisation-not-working-5/

    Do we need to make extra exclusions in bulletproof when using QUIC.cloud servers to perform the image optimisation?

     

    Many thanks

    #43862
    AITpro Admin
    Keymaster

    See this forum topic > https://forum.ait-pro.com/forums/topic/whitelist-quic-cloud/#post-43567  Recommendation: Deactivate the BPS Pro Plugin Firewall feature.

    I’ve never seen a service like this state that they will randomly change their block of IP addresses. Most services like this have a set list of IP addresses that will never change for obvious reasons. Are you adding the QUIC cloud IP addresses in the BPS Pro Plugin Firewall whitelist tools? If so, then the simplest solution would be to turn off/deactivate the BPS Pro Plugin Firewall feature.

    Looking at the capabilities of QUIC cloud it will offer comparable WAF firewall protection in place of the BPS Pro Plugin Firewall. So you would not be losing that protection since QUIC cloud would be handling that instead of the Plugin Firewall feature.

    #43871
    Ian
    Participant

    Hi,

    We actually already had the firewall disabled, as it caused a conflict with something in the past, so something else must be effecting this.

    Thanks

    #43872
    AITpro Admin
    Keymaster

    I checked your site and you are using js minification in the LightSpeed cache plugin. js minification is known to break many things. Try turning off js minification in LightSpeed.

    #43873
    Ian
    Participant

    Hi,

    Is this something I need to do in Bulletproof? If so what would I need to do?

    <title>Bot Verification</title>

    this is some kind of bot verification measure , you need to disable it for REST API

    #43874
    AITpro Admin
    Keymaster

    It looks like your web host made some changes on your server that briefly fixed things > https://wordpress.org/support/topic/image-optimisation-not-working-5/page/2/#post-17770043

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